1. Local Neighbourhood Care Service Report (LNCS): Part 2

    Report -

    Read and download the full Local Neighbourhood Care Service (LNCS) report, Part 2.

  2. What did we hear in March 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  3. Riverlee Residential and Nursing home follow-up report

    Report -

    In April 2022 Healthwatch Greenwich visited Riverlee Residential and Nursing Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  4. Cullum Welch Court Care Home Follow-up Report

    Report -

    In April 2022 Healthwatch Greenwich visited Cullum Welch Court Care Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  5. Junior Doctors’ strike, 13 – 18 July and Consultants’ strike, 20 – 21 July

    News -

    Back-to-back strikes by junior doctors and consultants are likely to increase pressure on hospitals across South East London. Here's how to get the help you need!

  6. Integrated Care Partnership meets on 24th July

    News -

    The Integrated Care Partnership is a broad alliance of leaders from partner organisations across the South-East London Integrated Care System.

  7. When patient voices go unheard

    Blog -

    The key to addressing this challenge lies in recognising the importance of patient and family voices and actively incorporating them into the fabric of health and care decision-making, writes Healthwatch Greenwich CEO Joy Beishon.

  8. The hidden wait for cancer care

    News -

    Healthwatch England's research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral.

  9. Paul’s experience: “I just feel lost in the system.”

    News -

    Paul visited his GP and was referred to Circle MSK for evaluation of his foot condition, but his treatment was delayed and complicated due to missing X-ray results and uncooperative staff, leaving him feeling lost and frustrated in the system.

  10. Empowering Nepali elderly women: A vibrant community group bridges gaps in healthcare access and communication

    Blog -

    This South Asian Heritage Month, Healthwatch Greenwich celebrates an inspirational story of a small Nepalese community group that teaches, trains, and empowers Nepali elderly women. Our Communication Officer, Chandan visits ‘Feel Better’ event.

  11. What did we hear in July 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  12. Ava’s experience: “She needs help to walk down the road, how can that be too much to ask…”

    News -

    An elderly woman, Ava, once active and independent, now finds herself lonely and neglected due to a lack of proper mobility assistance and care, with her son's concerns being ignored. Read with providers' response.

  13. Christopher’s experience: “I work and I look after my wife... I had to leave my wife alone for almost for a whole day”

    News -

    Christopher's family, dealing with disabilities, faced delivery woes from NRS Healthcare, leading to lost wages and personal strain. Read with provider's response.

  14. What did we hear in August 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  15. Keep your child well this winter

    Advice and Information -

    This guide will help you decide how and when to treat your child at home and when you need to get medical advice

  16. What did we hear in October 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  17. Our response to the news that Government has reached an agreement with medical unions in England

    News -

    Responding to the news that Government has reached an agreement with medical unions in England, which if accepted, could end consultant strikes, Joy Beishon, Chief Executive of Healthwatch Greenwich said:

  18. Athena’s Experience: “I felt abandoned.”

    News -

    Athena, a single mom with a special needs son, felt abandoned by healthcare and social services during a difficult time.

  19. What did we hear in November 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.