1. Where can I get Dementia support in Greenwich?

    Advice and Information -

    Find out which Royal Greenwich organisations provide advice, information and support to anyone caring for people living with dementia.

  2. CQC welcomes improvements at Oxleas NHS Foundation Trust

    News -

    The Care Quality Commission (CQC) has welcomed improvements made at Oxleas NHS Foundation Trust

  3. Statement on COVID-19 vaccination of people working/deployed in care homes

    News -

    From November 2021, all care home workers and other visiting professionals will need to be fully vaccinated against COVID-19

  4. Do you use home care services in Greenwich?

    News -

    We are working with Royal Borough of Greenwich council to help to improve home care services in the borough.

  5. We are speaking with Home Care and Extra Care service users

    Advice and Information -

    We are working with the Royal Borough of Greenwich to get service users involved in their care choices.

  6. Local Neighbourhood Care Services (LNCS) report: Part 1

    Report -

    Read and download our LNCS report: part 1.

  7. Greenwich care company rated as 'inadequate'

    News -

    The CQC inspection rating for Brisen Care Company is 'inadequate'.

  8. Local Neighbourhood Care Service Report (LNCS): Part 2

    Report -

    Read and download the full Local Neighbourhood Care Service (LNCS) report, Part 2.

  9. How to support patients living with dementia

    Advice and Information -

    Lewisham and Greenwich NHS Trust are asking staff, their families, friends, and local communities to help create twiddle muffs and fidget mats for patients living with dementia.

  10. What did we hear in October 2022? What action was taken by providers?

    Report -

    Find out what we heard from service users in October and what action has been taken by providers to address concerns.

  11. Joint Emergency Team (JET) Report with provider's response

    Report -

    Find out what we heard from JET service users' carers and relatives.

  12. What did we hear in March 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  13. Riverlee Residential and Nursing home follow-up report

    Report -

    In April 2022 Healthwatch Greenwich visited Riverlee Residential and Nursing Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  14. Cullum Welch Court Care Home Follow-up Report

    Report -

    In April 2022 Healthwatch Greenwich visited Cullum Welch Court Care Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  15. Junior Doctors’ strike, 13 – 18 July and Consultants’ strike, 20 – 21 July

    News -

    Back-to-back strikes by junior doctors and consultants are likely to increase pressure on hospitals across South East London. Here's how to get the help you need!

  16. Integrated Care Partnership meets on 24th July

    News -

    The Integrated Care Partnership is a broad alliance of leaders from partner organisations across the South-East London Integrated Care System.

  17. When patient voices go unheard

    Blog -

    The key to addressing this challenge lies in recognising the importance of patient and family voices and actively incorporating them into the fabric of health and care decision-making, writes Healthwatch Greenwich CEO Joy Beishon.

  18. The hidden wait for cancer care

    News -

    Healthwatch England's research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral.

  19. Paul’s experience: “I just feel lost in the system.”

    News -

    Paul visited his GP and was referred to Circle MSK for evaluation of his foot condition, but his treatment was delayed and complicated due to missing X-ray results and uncooperative staff, leaving him feeling lost and frustrated in the system.

  20. Empowering Nepali elderly women: A vibrant community group bridges gaps in healthcare access and communication

    Blog -

    This South Asian Heritage Month, Healthwatch Greenwich celebrates an inspirational story of a small Nepalese community group that teaches, trains, and empowers Nepali elderly women. Our Communication Officer, Chandan visits ‘Feel Better’ event.

  21. What did we hear in July 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  22. Ava’s experience: “She needs help to walk down the road, how can that be too much to ask…”

    News -

    An elderly woman, Ava, once active and independent, now finds herself lonely and neglected due to a lack of proper mobility assistance and care, with her son's concerns being ignored. Read with providers' response.

  23. Christopher’s experience: “I work and I look after my wife... I had to leave my wife alone for almost for a whole day”

    News -

    Christopher's family, dealing with disabilities, faced delivery woes from NRS Healthcare, leading to lost wages and personal strain. Read with provider's response.

  24. What did we hear in August 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  25. Keep your child well this winter

    Advice and Information -

    This guide will help you decide how and when to treat your child at home and when you need to get medical advice

  26. What did we hear in October 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  27. Our response to the news that Government has reached an agreement with medical unions in England

    News -

    Responding to the news that Government has reached an agreement with medical unions in England, which if accepted, could end consultant strikes, Joy Beishon, Chief Executive of Healthwatch Greenwich said:

  28. Athena’s Experience: “I felt abandoned.”

    News -

    Athena, a single mom with a special needs son, felt abandoned by healthcare and social services during a difficult time.

  29. What did we hear in November 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  30. How Healthwatch helps the NHS engage with communities

    Blog -

    As 2024 begins, Louise Ansari, CEO at Healthwatch England, highlights some of the projects that made a difference for patients last year while showing the vital role of local action. We need to hear more of such examples in the new year.

  31. “We just want what’s best for our daughter."

    News -

    A family worries about their daughter's care at a supported accommodation because they don't get enough information and feel left out of decisions.

  32. Caring for the Carers: Carers Experience of Reablement Services

    Report -

    Healthwatch Greenwich's latest study to understand the experience of the reablement service from a carer’s perspective.

  33. What did we hear in December 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  34. Measles is on the rise – how to protect your family

    Advice and Information -

    In south east London, children are usually offered their first MMR vaccine at 1 year old and the second at 18 months which provides lifelong protection.

  35. A journey of making a positive impact on lives: Volunteering with Healthwatch Greenwich

    Blog -

    Healthwatch Greenwich volunteer Sadeko Samson shares his journey of discovering passion and making a difference through volunteering.

  36. Share your feedback to improve care in your community

    Advice and Information -

    ‘Share for Better Care’, a new campaign launched by Healthwatch and the Care Quality Commission, addresses health inequalities across England.

  37. What did we hear in January/February 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  38. More time, energy, and feeling fitter would motivate people to be more active

    News -

    Nearly 3 in 4 (72%) of UK adults said that having more time, energy and feeling fitter would motivate them to be more physically active.
    UK adults are more than twice as likely to spend most of their time watching TV (38%) compared to cooking/preparing food (15%).

  39. Fayola’s Experience: “I need help, Minika needs help, but no one is helping us.”

    News -

    Fayola's plea for help goes unanswered as her daughter falls ill due to lack of heating, leading to months of hospitalisation without support.

  40. What can the Pharmacy First scheme do for me?

    Advice and Information -

    The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.

  41. What patients want: a vision for the NHS in 2030

    Report -

    Using experiences of care from over 10 million people collected over the past ten years, we have a bold vision for the NHS in 2030. Find out where we think the NHS should be in six years and how it can get there.

  42. What did we hear in March 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  43. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?