1. December 2021 Feedback Report

    Report -

    Find out what the public has been telling us about health and social care during December 2021.

  2. February 2022 Feedback Report

    Report -

    Find out what the public has been telling us about health and social care during February 2022.

  3. British public satisfaction with the NHS lowest in 25 years

    News -

    More people in England, Scotland and Wales are now dissatisfied (41%) with the NHS than are satisfied for the first time since 2002, according to a report from King’s Fund and Nuffield Trust.

  4. What we have been hearing from 2021-22

    Report -

    Find out what we have been hearing from 2021-2022 in this feedback report summary.

  5. April 2022 Feedback Report

    Report -

    Find out what the public has been telling us about health and social care during April 2022 and read the response from the provider.

  6. I've made a complaint, what happens next?

    Advice and Information -

    Find out what happens after you've made a complaint.

  7. May 2022 Feedback report

    Report -

    Find out what the public has been telling us about health and social care during May 2022.

  8. What did we hear in June 2022?

    Report -

    Read and download our June 2022 Feedback report and response from LGT.

  9. NHS waits: Healthwatch response on BBC radio 4

    News -

    Find out more about why our national director, Louise Ansari, appeared on BBC radio 4 this morning.

  10. What did we hear in July 2022?

    Report -

    Find out what we heard from over 240 service users in July 2022.

  11. How to make a hospital complaint in Greenwich

    Advice and Information -

    Find out how to make a complaint about your experience at Queen Elizabeth.

  12. What did we hear in August 2022?

    Report -

    From GP services to Queen Elizabeth hospital, find out what you told us about health and social care in Greenwich.

  13. Lewisham and Greenwich NHS 'worse than expected' in patient survey

    News -

    Out of 134 NHS Trusts, Lewisham and Greenwich NHS Trust are placed in the bottom 5% performers, achieving a 'worse than expected' result.

  14. What did we hear in September 2022?

    Report -

    From GP services to Queen Elizabeth hospital, find out what you told us about health and social care in Greenwich.

  15. Our response to the State of Care report

    Blog -

    The Care Quality Commission (CQC) has published its annual State of Care report, which highlights that gridlocked health and care system is leading to deterioration in people’s access to and experience of care.