1. Annual Report 2019-2020

    Report -

    Our Annual Report for the year 2019-2020- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21.

  2. Insight on COVID-19: Support for vulnerable children

    Report -

    This briefing focuses on the recent experiences of vulnerable children and their families when accessing health and social care services during the Covid-19 pandemic.

  3. Healthwatch Greenwich Autistic spectrum condition (ASC) report

    Report -

    Following feedback from autistic people and their families/carers, Healthwatch Greenwich conducted a study into autistic spectrum condition (ASC) specialist services for children and young people.

  4. Wellbeing support for parents of children with SEND

    Blog -

    Greenwich Parent Participation Advisory Group in Partnership with Royal Borough of Greenwich and Bromley, Lewisham and Greenwich Mind deliver 15-week wellbeing programme for parents of children and young people with SEND

  5. Learning disability nurses ease the anxiety around hospital visits

    News -

    Being in hospital can be a stressful and anxious time for anyone, especially if you are staying for an operation.

  6. Easy read information about the bowel cancer screening programme

    Advice and Information -

    These Easy Read guides tell you more about the cancer screening programme and what to do if you think you have any symptoms.

  7. What is the sunflower lanyard?

    Blog -

    The sunflower lanyard is a globally recognised symbol for non-visible disabilities, also known as hidden disabilities or invisible disabilities.

  8. Where to go for Autism support in Greenwich

    Advice and Information -

    Find out which Royal Greenwich organisations provide advice, information and support to anyone caring for or living with Autism Spectrum Disorder (ASD).

  9. Experiences of being in hospital for people with a learning disability and autistic people

    Blog -

    A new CQC report looks what people with a learning disability and autistic people experience when they need physical health care and treatment in hospital.

  10. Children & Young people and Autism: a video series for families

    Advice and Information -

    A new series of videos to provide information, strategies and support for families with autism is now available on the Greenwich Community Directory website.

  11. Hello from Kiki – Healthwatch Greenwich Engagement Manager

    Blog -

    Wow, March was an incredibly busy month for us at Healthwatch Greenwich! Find out how we engaged with communities through a variety of events and activities.

  12. Athena’s Experience: “I felt abandoned.”

    News -

    Athena, a single mom with a special needs son, felt abandoned by healthcare and social services during a difficult time.

  13. What did we hear in November 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  14. “We just want what’s best for our daughter."

    News -

    A family worries about their daughter's care at a supported accommodation because they don't get enough information and feel left out of decisions.

  15. What did we hear in January/February 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  16. Paul’s Experience: “We’ve lost trust in the hospital, they failed Becky”

    News -

    A father shares how negligence from hospital staff led to a traumatic experience for his daughter Becky and their family

  17. Fayola’s Experience: “I need help, Minika needs help, but no one is helping us.”

    News -

    Fayola's plea for help goes unanswered as her daughter falls ill due to lack of heating, leading to months of hospitalisation without support.

  18. What did we hear in March 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  19. An update from Lewisham and Greenwich NHS Trust

    News -

    An important update regarding the services available at Lewisham and Greenwich NHS Trust during lockdown.

  20. COVID-19 information

    Advice and Information -

    Read the latest advice and information from NHS England and Public Health England about the Coronavirus.

  21. COVID-19 has disproportionately affected Black and Asian people according to latest PHE report

    News -

    Share your story to help services learn and improve from the experiences of Greenwich residents from Black, Asian, and Minority Ethnic backgrounds during COVID-19.

  22. An important message from Lewisham and Greenwich NHS Trust

    News -

    Lewisham and Greenwich NHS Trust is running a campaign to let local people know about the measures the Trust is taking to keep patients safe when they come to Queen Elizabeth Hospital, University Hospital Lewisham or community sites.

  23. COVID-19 Second Phase Response: What have NHS services been told?

    News -

    NHS England and NHS Improvement (NHSE&I) have written to NHS services about the second phase of the response to COVID-19.

  24. Local resident back roller-skating just two weeks after ICU Covid-19 treatment “I cannot describe in words how amazing the staff at University Hospital Lewisham are.”

    Blog -

    Local resident Clayton Jean-Charles has been getting back to his hobby of roller-skating in Greenwich park – with this footage taken just two weeks after Clayton was discharged from University Hospital Lewisham.

  25. How to get an NHS dentist appointment in Royal Greenwich

    Advice and Information -

    Find more information about how to find a dentist near you.

  26. How is coronavirus affecting you?

    News -

    We want to know how your experience of services in Greenwich is being affected during the COVID-19 pandemic.

  27. What We’re Doing to Help

    News -

    In the light of the current national emergency we are changing how we work, and what we do.

  28. Update on Circle MSK Services During the Coronavirus Pandemic

    Advice and Information -

    Please see the following information from Circle MSK:

  29. The Oaks Care Home 2020 report

    Report -

    In February 2018, Healthwatch Greenwich conducted an Enter and View at The Oaks Care Home. In January 2020, we used our power of Enter and View to revisit the care home.

  30. Black Lives Matter digital listening event summary

    Report -

    In light of the known impact of Covid-19 on Black, Asian and Minority Ethnic(BAME) communties, and our solidarity with the Black Lives Matter movement, in July we held a digital listening event.

  31. Urgent Request from Public Services Committee - Help with Finding Witness for Oral Evidence Session

    News -

    The House of Lords would like to hear from people age 16-66 with complex care needs, long-term health conditions and disabilities about their experience of services during coronavirus, and how they think services could be improved going forward.

  32. COVID-19 Recovery. What local residents are telling us

    Report -

    As lockdown has relaxed over the summer, we talked to local voluntary groups to hear how the Covid-19 pandemic has affected the way Greenwich residents are accessing and experiencing health and care services.

  33. Greenwich Covid-19 recovery & reset plan summary 2020-2022

    News -

    Help shape how Greenwich’s health and care services recover in the wake of the Covid-19 pandemic

  34. Video consulting with your NHS

    Advice and Information -

    The NHS have provided a patient guide to using video consultations

  35. Coronavirus: What does shielding mean?

    Advice and Information -

    Find out more about shielding, who it applies to, and what to do if you are shielding.

  36. How to communicate better with people with hearing loss

    Advice and Information -

    COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.

  37. COVID-19: What people are telling us

    News -

    In our latest briefing, we look at the key issues the public have faced during the COVID-19 pandemic.

  38. People with long-term health conditions most likely to avoid care services due to COVID-19

    News -

    People with long-term health conditions urged to share experiences to help improve support after research indicates that some avoided health and social care services throughout the COVID-19 crisis.

  39. The NHS COVID-19 app is now available to download for free in England and Wales

    Advice and Information -

    On Thursday 24 September, the NHS COVID-19 app officially launched across England and Wales. The NHS COVID-19 App is the simplest way to help protect those we love from coronavirus.

  40. CQC: COVID-19 is magnifying inequalities and “risks turning fault lines into chasms”

    News -

    Focus now must be on shaping a health and care system that delivers for everyone

  41. New National Restrictions from 5 November

    News -

    From Thursday 5 November the national lockdown will replace the local restrictions in your area.

  42. COVID-19 and Care homes: Lockdown 2

    News -

    We will be holding two virtual meetings to hear your thoughts, experiences, and what changes you’d like to see with care homes as we enter winter.

  43. COVID-19 vaccinations and booster jabs in Royal Greenwich

    Advice and Information -

    Take a look at what you need to know about the COVID-19 vaccination programme, including where to go, and why it's important.

  44. GP websites: A report on COVID-19 data sharing privacy notice

    Report -

    As a result of the COVID-19 pandemic, COVID-19 specific data sharing for GP practices across South East London is being established.

  45. Healthwatch Greenwich BAME Advisory Group

    News -

    In November we held our first Black Asian, and Minority Ethnic (BAME) Advisory group meeting in which we agreed upon which of the service provider commitments the group would prioritise in monitoring.

  46. What We're Hearing: COVID-19 Insight Report December 2020

    Report -

    Healthwatch England has asked all local Healthwatch to seek the views of their residents and service users on the impact of COVID-19.

  47. NHS dental services update

    News -

    NHS General Dental Services are operating at significantly reduced capacity due to social distancing and infection prevention and control requirements in light of the COVID-19 pandemic