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Find out more about how your feedback has helped to improve health and social care in Greenwich. -
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The latest figures from the NHS show that the number of people waiting for NHS treatment has increased by 180,000. Read our response. -
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Today, the Department for Health and Social Care has announced their plan for digital health and social care. Read Healthwatch England's response. -
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Read and download both NHS Trust's quality reports at the end of this article. -
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The latest GP patient survey shows that overall satisfaction with services has fallen and more people are avoiding making an appointment. Read the Healthwatch response. -
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A new investigation from BBC News and the British Dental Association has found nine in 10 NHS dental practices across the UK are not accepting new adult patients for treatment under the health service. Read our response. -
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Members of the Royal College of Nursing (RCN) will take industrial action on 15 and 20 December across England, Wales, and Northern Ireland. Read our response.
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We’ve called on NHS England to support people during any industrial action by staff. -
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The fight for racial equality is an ongoing battle, and it seems that even organisations dedicated to promoting inclusivity aren't immune to the struggle. -
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Under a new plan published on 7th February, people will benefit from millions more NHS dental appointments over the next year. Read our response. -
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As part of the dental recovery plan, dental practices will benefit from extra cash for taking on new NHS patients from today, Friday 1 March, to improve access. Read our response. -
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Read our response to the increase in fees for NHS dental care. -
Report -
As part of the NHS Long Term Plan Healthwatch Greenwich were asked to gather local people's experiences and views on what the NHS can do to help them and their communities stay well and to make the support available better -
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Our Annual Report for the year 2019-2020- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21. -
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In 2018, we published a preliminary report on Child and Adolescent Mental Health Services (CAMHS) in Greenwich. This report builds on our earlier work and follows up on how our recommendations have been addressed. -
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This briefing focuses on the recent experiences of vulnerable children and their families when accessing health and social care services during the Covid-19 pandemic.
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On Young Carer’s Awareness day, we visited a secondary school in Greenwich to speak to pupils who are also carers. We discussed their health concerns and how young
people can influence the design and delivery of services that affect them. -
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We investigated the breadth and level of information available to patients on GP websites and how easy it is to navigate websites to find information. -
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This escalation report is regarding the security issues experienced at Charlon Park Care home by members of Healthwatch Greenwich Enter & View representatives. -
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This escalation report is regarding concerns raised by service users, who have been unable to contact the branch surgery at Eltham Medical Practise by phone. -
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Following feedback from autistic people and their families/carers, Healthwatch Greenwich conducted a study into autistic spectrum condition (ASC) specialist services for children and young people. -
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We wanted to understand how local residents feel about Transport for London (TFL)'s plans for the new Silvertown tunnel on Greenwich Peninsula. Did they have any health concerns, and if so, what were they? -
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From April to June 2019, 997 South-East London residents, patients, carers and their families shared their as views as part of the NHS “What Would You Do?” campaign. -
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April saw the launch of the General Medical Council’s public consultation on changes to patient feedback requirements for re-validation. Healthwatch Greenwich were asked to take part. -
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In 2018, we re-visited our 2014 report regarding the issues experienced by members of the Nepalese community when accessing health services in Greenwich, in order to see how service providers responded to our 2014 recommendations. -
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We have been working with Greenwich CCG, Royal Borough of Greenwich and Circle MSK in order to monitor the implementation and delivery of the new Circle MSK contract. -
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This report follows up our 2017 report and incorporates the findings of three key pieces of work we’ve undertaken over the last year. -
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Healthwatch Greenwich has spent the last few months talking to commissioners, service providers, social workers, foster carers and young people to identify key trends within Greenwich Child and Adolescent Mental Health Services (CAMHS). -
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Our latest report looks at people’s experiences of accessing and using Greenwich Council’s adult social care services. -
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Our Annual Report for the year 2018-2019- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21. -
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Our Annual Report for the year 2017-18- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2018-19. -
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Our Annual Report for the year 2016-17- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2017-18. -
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Our Annual Report for the year 2015-16- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2016-17.. -
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Our Annual Report for the year 2014-15- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2015-16.. -
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Our Annual Report for the year 2013-14- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2014-15.. -
Report -
Over the last year, we have been in contact with many people who have struggled to access their local GP practice, often as a result of not having the right kind of documentation to be able to register. -
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Hospital discharge was raised as a priority for Healthwatch Greenwich. The main acute hospital in Greenwich is Queen Elizabeth Hospital which includes an Emergency Department and an Urgent Care Centre. -
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In July 2018, Healthwatch Greenwich used our power of Enter and View to visit 58 The Village Care Home. -
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In August 2018, Healthwatch Greenwich used our power of Enter and View to visit 167 Lodge Hill Care Home. -
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In August 2018, Healthwatch Greenwich used our power of Enter and View to visit 169 The Lodge care home. -
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In June 2017, Healthwatch Greenwich used our power of Enter and View to visit Abbey Wood Surgery. -
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In June 2018, Healthwatch Greenwich used our power of Enter and View to visit All Saints Medical Centre. -
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In November 2017, Healthwatch Greenwich used our power of Enter and View to visit Ashgreen House Residential and Nursing Home. -
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In November 2017, Healthwatch Greenwich conducted an Enter and View at Ashgreen House care home. In January 2020, we used our power of Enter and View to revisit the care home. . -
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In January 2018, Healthwatch Greenwich used our power of Enter and View to visit Bannockburn Surgery -
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In June 2018, Healthwatch Greenwich used our power of Enter and View to visit Basildon Road Surgery. -
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In December 2017, Healthwatch Greenwich used our power of Enter and View to visit Blackheath Standard Practice. -
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In May 2018, Healthwatch Greenwich used our power of Enter and View to visit Briset Corner Surgery. -
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In November 2017, Healthwatch Greenwich used our power of Enter and View to visit Brook House care home. -
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In November 2017, Healthwatch Greenwich conducted an Enter and View at Brook House care centre. In January 2020, we used our power of Enter and View to revisit the care home.