1. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  2. How to register with a GP in Royal Greenwich

    Advice and Information -

    Anyone can register with a GP surgery. You do not need proof of address or immigration status.

  3. December 2021 Feedback Report

    Report -

    Find out what the public has been telling us about health and social care during December 2021.

  4. Mystery Shopping Report: Greenwich GP surgeries telephone waiting times

    Report -

    We called all GP surgeries in Greenwich to find out their average telephone waiting times

  5. January 2022 Feedback Report

    Report -

    Find out what the public has been telling us about health and social care during January 2022.

  6. What medical support are you entitled to if you’re new to the UK?

    News -

    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

  7. GP Mystery Shopping report: recorded messages

    Report -

    Service users often depend on contacting GP practices by telephone. The quality of a practice’s telephone system will impact overall patient experience and how they feel about the quality and access to care offered.

  8. Mystery shopping report: GP registration in Greenwich

    Report -

    Read and download our full report.

  9. April 2022 Feedback Report

    Report -

    Find out what the public has been telling us about health and social care during April 2022 and read the response from the provider.

  10. What did we hear in June 2022?

    Report -

    Read and download our June 2022 Feedback report and response from LGT.

  11. Fall in patient satisfaction with GPs

    Response -

    The latest GP patient survey shows that overall satisfaction with services has fallen and more people are avoiding making an appointment. Read the Healthwatch response.

  12. What did we hear in July 2022?

    Report -

    Find out what we heard from over 240 service users in July 2022.

  13. What is a GP referral and how can you get one?

    Advice and Information -

    When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.

  14. What happens in an NHS mental health assessment?

    Advice and Information -

    Find out more about what happens in a mental health assessment.

  15. What did we hear in August 2022?

    Report -

    From GP services to Queen Elizabeth hospital, find out what you told us about health and social care in Greenwich.

  16. Our CEO reacts to the Government's Plan for Patients

    News -

    The Government announced its 'Plan for Patients', a programme to help the NHS and care system.

  17. It's Stoptober - the perfect time to quit smoking

    Blog -

    Public Health England’s Stoptober campaign has been an annual event since 2012. Each year it inspires thousands of smokers to give up for 28 days during the month of October – and its aim is to support them in quitting for good.

  18. Our position on GP access

    Blog -

    GPs are often the first port of call for onward support. Unfortunately, people tell us it’s difficult to get a GP appointment. Read our insight and the recommendations on how people’s experiences can be improved.

  19. What did we hear in September 2022?

    Report -

    From GP services to Queen Elizabeth hospital, find out what you told us about health and social care in Greenwich.

  20. What is a GP referral and how can you get one?

    Advice and Information -

    When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.

  21. Third of patients struggle contacting GP practice

    News -

    New data has revealed that nearly a third of patients (29%) find it difficult to contact their GP practice

  22. What did we hear in November 2022? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.