News and reports

In January and February 2020, we carried out a series of visits to Residential Care Homes in Greenwich to ascertain the quality of life, experience and views of residents.

In light of the known impact of Covid-19 on Black, Asian and Minority Ethnic(BAME) communties, and our solidarity with the Black Lives Matter movement, in July we held a digital listening event.

Anyone who is dissatisfied with any aspect of the service received by Healthwatch Greenwich can make a complaint under Healthwatch Greenwich complaints policy.

Minutes for the Healthwatch Greenwich board meetings 2020

Meeting notes and agenda for the Healthwatch Greenwich PPG meeting July 2020.

Our Annual Report for the year 2019-2020- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21.

In 2018, we published a preliminary report on Child and Adolescent Mental Health Services (CAMHS) in Greenwich. This report builds on our earlier work and follows up on how our recommendations have been addressed.

This briefing focuses on the recent experiences of vulnerable children and their families when accessing health and social care services during the Covid-19 pandemic.

We investigated the breadth and level of information available to patients on GP websites and how easy it is to navigate websites to find information.

On Young Carer’s Awareness day, we visited a secondary school in Greenwich to speak to pupils who are also carers. We discussed their health concerns and how young
people can influence the design and delivery of services that affect them.

In February 2018, Healthwatch Greenwich conducted an Enter and View at The Oaks Care Home. In January 2020, we used our power of Enter and View to revisit the care home.

In November 2017, Healthwatch Greenwich conducted an Enter and View at Charlton Park care home. In January 2020, we used our power of Enter and View to revisit the care home.