1. Access to services remains the key health and social care issue for south east London residents

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    More needs to be done to improve access to NHS services in south east London, according to hundreds of people who took part in the region-wide survey.

  2. An update from Lewisham and Greenwich NHS Trust

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    An important update regarding the services available at Lewisham and Greenwich NHS Trust during lockdown.

  3. Briset Corner Surgery is Closing

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    Briset Corner Surgery, 591 Westhorne Avenue, SE9 6JX will be closing on the 31st March 2020. Patients will no longer be able to access primary care medical services from the practice after this date.

  4. New NHS online support launched for people with diabetes

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    New online tools for people living with diabetes are now available on the NHS to help people manage their condition during the coronavirus pandemic.

  5. An important message from Lewisham and Greenwich NHS Trust

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    Lewisham and Greenwich NHS Trust is running a campaign to let local people know about the measures the Trust is taking to keep patients safe when they come to Queen Elizabeth Hospital, University Hospital Lewisham or community sites.

  6. Healthwatch responds to Lewisham and Greenwich NHS Trust’s Care Quality Commission inspection rating of ‘Requires Improvement.’

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    Despite significant improvement in some areas, Lewisham and Greenwich Trust has received ‘requires improvement’ in their latest assessment from the Care Quality Commission (CQC.).

  7. How is coronavirus affecting you?

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    We want to know how your experience of services in Greenwich is being affected during the COVID-19 pandemic.

  8. Mobile cancer service launched in Greenwich

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    Cancer patients at Lewisham and Greenwich NHS Trust can now get essential blood tests and other procedures needed before chemotherapy, from a mobile cancer service.

  9. Urgent Request from Public Services Committee - Help with Finding Witness for Oral Evidence Session

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    The House of Lords would like to hear from people age 16-66 with complex care needs, long-term health conditions and disabilities about their experience of services during coronavirus, and how they think services could be improved going forward.

  10. COVID-19: What people are telling us

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    In our latest briefing, we look at the key issues the public have faced during the COVID-19 pandemic.

  11. Join the Healthwatch South-East London Patient Group

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    We’re looking to appoint up to three new members, residents of the Royal Borough of Greenwich, to sit on our Healthwatch South-East London Patient Group.

  12. More face-to-face GP appointments to be offered to those who need it in Royal Greenwich

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    NHS England has issued new guidance to GP practices across the country on facilitating more face-to-face appointments for patients.

  13. Changes to visiting rules at Lewisham and Greenwich NHS Trust

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    From Friday 28 May, visiting restrictions at Lewisham and Greenwich NHS Trust are changing in line with national guidance.

  14. Important updates to maternity services in Greenwich

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    Find out about the current changes to maternity services in Lewisham and Greenwich.

  15. Today marks a pivotal moment for the NHS

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    A total of 42 new Integrated Care Systems (ICS) come into force today

  16. Our CEO reacts to the Government's Plan for Patients

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    The Government announced its 'Plan for Patients', a programme to help the NHS and care system.

  17. New funding to speed up hospital discharge

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    The NHS will buy thousands of extra beds in care homes and other settings to help discharge more patients to free up hospital beds. Our national director Louise Ansari responds.

  18. NHS tells patients to seek emergency care as needed during latest strike action

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    Read the latest NHS advice on strike action.

  19. Help shape a new community Ear, Nose and Throat (ENT) community service

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    Help shape a new community Ear, Nose and Throat (ENT) community service. This webinar invitation is for patients across south east London.

  20. Junior doctors and dental trainees to take strike action

    News -

    The South-East London Integrated Care System (SEL ICS) reports that junior doctors and dental trainees will be taking strike action from Monday 13th - Wednesday 15th March.

  21. BMA announces dates for new 96-hour walkout by junior doctors in England after Government failure to make any credible offer in talks

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    A 96-hour walkout will take place for shifts starting between 06:59 on Tuesday 11 April and 06:59 on Saturday 15 April 2023. 

  22. Cancellations of NHS care are having serious impacts on two-thirds of patients

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    Healthwatch England's new research highlights that pressures in the NHS have serious consequences on people's lives and widen health inequalities.

  23. The hidden wait for cancer care

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    Healthwatch England's research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral.

  24. Paul’s experience: “I just feel lost in the system.”

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    Paul visited his GP and was referred to Circle MSK for evaluation of his foot condition, but his treatment was delayed and complicated due to missing X-ray results and uncooperative staff, leaving him feeling lost and frustrated in the system.

  25. Junior Doctors’ strike, 11 – 15 August and Consultants’ strike, 24 – 25 August

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    Five-day strikes by junior doctors, followed by two-day strikes by consultants, are likely to increase pressure on hospitals across South East London Here's how to get the help you need!

  26. Recent inspection rates Eltham Palace Surgery ‘inadequate’ for safety of patients

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    The Care Quality Commission (CQC), the independent regulator of Health and Social Care in England, carried out its inspection of Eltham Palace Surgery in May, concluding the service was ‘performing badly’.

  27. Launch of public consultation on specialist cancer services for children living in south London and south east

    News -

    Have your say on the proposed future location of specialist cancer services for children living in south London and most of south east England

  28. Anna’s Experience: "You’ll have to start the referral process all over again.”

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    Anna's battle with a musculoskeletal condition is worsened by missed appointments, delays, and a lack of support, leaving her in pain and feeling neglected.

  29. Our response to the news that Government has reached an agreement with medical unions in England

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    Responding to the news that Government has reached an agreement with medical unions in England, which if accepted, could end consultant strikes, Joy Beishon, Chief Executive of Healthwatch Greenwich said:

  30. Can I access my GP records online?

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    From 31 October 2023, GP surgeries gave patients online access to their new health record entries. Find out what information is in your record and how to access it.

  31. Doctors go on four-days strike this week

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    A four-day strike by doctors is likely to increase pressure on hospitals across South East London Here's how to get the help you need!

  32. Government and unions urged to find resolution to strike action

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    Five organisations representing NHS leaders and patients join forces regarding on-going industrial action in the NHS.

  33. “We just want what’s best for our daughter."

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    A family worries about their daughter's care at a supported accommodation because they don't get enough information and feel left out of decisions.

  34. Over 10,000 NHS pharmacies begin treating people for common conditions

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    Patients in England will be able to get treatment for seven common conditions at their high street pharmacy from today without needing to see a GP, as part of a major transformation in the way the NHS delivers care.

  35. Sickle cell patients in south London to benefit from national £1.5M technology investment

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    Children, young people, and adults in South London suffering from sickle cell disease will soon benefit from better care closer to where they live, following the announcement of a national £1.5M investment in 25 red blood cell exchange devices.

  36. Doctors go on five-days strike from 24 February

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    A five-day strike by doctors is likely to increase pressure on hospitals across South East London Here's how to get the help you need!

  37. NHS to roll out ‘Martha’s Rule’

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    The head of the NHS on 21st February announced the rollout of ‘Martha’s Rule’ in hospitals across England from April, enabling patients and families to seek an urgent review if their condition deteriorates.

  38. Healthwatch England calls attention to public attitudes toward pharmacy services and challenges facing Pharmacy First rollout

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    Healthwatch England's report titled Pharmacy: What People Want published on 30 April explores people's experiences and attitudes towards pharmacy services in England and identifies approaches that healthcare leaders and the wider sector can take to improve services.