1. Access to services remains the key health and social care issue for south east London residents

    News -

    More needs to be done to improve access to NHS services in south east London, according to hundreds of people who took part in the region-wide survey.

  2. The NHS Long Term Plan Engagement Programme 2019

    Report -

    As part of the NHS Long Term Plan Healthwatch Greenwich were asked to gather local people's experiences and views on what the NHS can do to help them and their communities stay well and to make the support available better

  3. An update from Lewisham and Greenwich NHS Trust

    News -

    An important update regarding the services available at Lewisham and Greenwich NHS Trust during lockdown.

  4. Briset Corner Surgery is Closing

    News -

    Briset Corner Surgery, 591 Westhorne Avenue, SE9 6JX will be closing on the 31st March 2020. Patients will no longer be able to access primary care medical services from the practice after this date.

  5. COVID-19 information

    Advice and Information -

    Read the latest advice and information from NHS England and Public Health England about the Coronavirus.

  6. Annual Report 2019-2020

    Report -

    Our Annual Report for the year 2019-2020- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21.

  7. CAHMS Preliminary review follow-up

    Report -

    In 2018, we published a preliminary report on Child and Adolescent Mental Health Services (CAMHS) in Greenwich. This report builds on our earlier work and follows up on how our recommendations have been addressed.

  8. New NHS online support launched for people with diabetes

    News -

    New online tools for people living with diabetes are now available on the NHS to help people manage their condition during the coronavirus pandemic.

  9. An important message from Lewisham and Greenwich NHS Trust

    News -

    Lewisham and Greenwich NHS Trust is running a campaign to let local people know about the measures the Trust is taking to keep patients safe when they come to Queen Elizabeth Hospital, University Hospital Lewisham or community sites.

  10. Healthwatch responds to Lewisham and Greenwich NHS Trust’s Care Quality Commission inspection rating of ‘Requires Improvement.’

    News -

    Despite significant improvement in some areas, Lewisham and Greenwich Trust has received ‘requires improvement’ in their latest assessment from the Care Quality Commission (CQC.).

  11. How to get an NHS dentist appointment in Royal Greenwich

    Advice and Information -

    Find more information about how to find a dentist near you.

  12. How is coronavirus affecting you?

    News -

    We want to know how your experience of services in Greenwich is being affected during the COVID-19 pandemic.

  13. Update on Circle MSK Services During the Coronavirus Pandemic

    Advice and Information -

    Please see the following information from Circle MSK:

  14. South East London NHS LTP Engagement Report 2019

    Report -

    From April to June 2019, 997 South-East London residents, patients, carers and their families shared their as views as part of the NHS “What Would You Do?” campaign.

  15. Circle Musculoskeletal Service Report 2018

    Report -

    We have been working with Greenwich CCG, Royal Borough of Greenwich and Circle MSK in order to monitor the implementation and delivery of the new Circle MSK contract.

  16. Healthwatch Greenwich Annual Report 2018-19

    Report -

    Our Annual Report for the year 2018-2019- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21.

  17. Annual Report 2017-2018

    Report -

    Our Annual Report for the year 2017-18- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2018-19.

  18. Annual Report 2016-17

    Report -

    Our Annual Report for the year 2016-17- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2017-18.

  19. Annual Report 2015 - 2016

    Report -

    Our Annual Report for the year 2015-16- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2016-17..

  20. Annual Report 2014-15

    Report -

    Our Annual Report for the year 2014-15- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2015-16..

  21. Annual Report 2013-14

    Report -

    Our Annual Report for the year 2013-14- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2014-15..

  22. Mobile cancer service launched in Greenwich

    News -

    Cancer patients at Lewisham and Greenwich NHS Trust can now get essential blood tests and other procedures needed before chemotherapy, from a mobile cancer service.

  23. Black Lives Matter digital listening event summary

    Report -

    In light of the known impact of Covid-19 on Black, Asian and Minority Ethnic(BAME) communties, and our solidarity with the Black Lives Matter movement, in July we held a digital listening event.

  24. Urgent Request from Public Services Committee - Help with Finding Witness for Oral Evidence Session

    News -

    The House of Lords would like to hear from people age 16-66 with complex care needs, long-term health conditions and disabilities about their experience of services during coronavirus, and how they think services could be improved going forward.

  25. COVID-19: What people are telling us

    News -

    In our latest briefing, we look at the key issues the public have faced during the COVID-19 pandemic.

  26. Join the Healthwatch South-East London Patient Group

    News -

    We’re looking to appoint up to three new members, residents of the Royal Borough of Greenwich, to sit on our Healthwatch South-East London Patient Group.

  27. More face-to-face GP appointments to be offered to those who need it in Royal Greenwich

    News -

    NHS England has issued new guidance to GP practices across the country on facilitating more face-to-face appointments for patients.

  28. Changes to visiting rules at Lewisham and Greenwich NHS Trust

    News -

    From Friday 28 May, visiting restrictions at Lewisham and Greenwich NHS Trust are changing in line with national guidance.

  29. Important updates to maternity services in Greenwich

    News -

    Find out about the current changes to maternity services in Lewisham and Greenwich.

  30. Today marks a pivotal moment for the NHS

    News -

    A total of 42 new Integrated Care Systems (ICS) come into force today

  31. Our CEO reacts to the Government's Plan for Patients

    News -

    The Government announced its 'Plan for Patients', a programme to help the NHS and care system.

  32. Our National Director responds to NHS strikes

    Response -

    Members of the Royal College of Nursing (RCN) will take industrial action on 15 and 20 December across England, Wales, and Northern Ireland. Read our response.

  33. New funding to speed up hospital discharge

    News -

    The NHS will buy thousands of extra beds in care homes and other settings to help discharge more patients to free up hospital beds. Our national director Louise Ansari responds.

  34. Strike action - what you need to know in Greenwich

    Advice and Information -

    Find out more about NHS strikes.

  35. NHS tells patients to seek emergency care as needed during latest strike action

    News -

    Read the latest NHS advice on strike action.

  36. Help shape a new community Ear, Nose and Throat (ENT) community service

    News -

    Help shape a new community Ear, Nose and Throat (ENT) community service. This webinar invitation is for patients across south east London.

  37. Junior doctors and dental trainees to take strike action

    News -

    The South-East London Integrated Care System (SEL ICS) reports that junior doctors and dental trainees will be taking strike action from Monday 13th - Wednesday 15th March.

  38. BMA announces dates for new 96-hour walkout by junior doctors in England after Government failure to make any credible offer in talks

    News -

    A 96-hour walkout will take place for shifts starting between 06:59 on Tuesday 11 April and 06:59 on Saturday 15 April 2023. 

  39. NHS prescription charges to increase from 1 April

    Advice and Information -

    NHS prescription charges to increase by 3.2% from 1 April

  40. Women eligible for lower HRT prescription costs from 1 April

    Advice and Information -

    In a long-awaited move, the Department of Health and Social Care (DHSC) has announced that HRT costs will be capped at around £20 a year through a new prescription prepayment certificate (PPC) being launched on 1 April.

  41. Update on Clover Health Centre

    Advice and Information -

    The Clover Health Centre at Equitable House Woolwich will be closing at the end of September 2023. The South East London ICB will be contacting patients individually to support them to register with a new GP before the surgery closes.

  42. Healthwatch Greenwich - Unlocking the Power of User Testing for Oxleas Children's Integrated Therapies Website

    Blog -

    Every parent wants the best for their child, especially when it comes to their health and well-being. However, the journey to find the right resources and support can be a challenging one.

  43. What did we hear in June 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  44. When patient voices go unheard

    Blog -

    The key to addressing this challenge lies in recognising the importance of patient and family voices and actively incorporating them into the fabric of health and care decision-making, writes Healthwatch Greenwich CEO Joy Beishon.

  45. Cancellations of NHS care are having serious impacts on two-thirds of patients

    News -

    Healthwatch England's new research highlights that pressures in the NHS have serious consequences on people's lives and widen health inequalities.

  46. The hidden wait for cancer care

    News -

    Healthwatch England's research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral.

  47. Paul’s experience: “I just feel lost in the system.”

    News -

    Paul visited his GP and was referred to Circle MSK for evaluation of his foot condition, but his treatment was delayed and complicated due to missing X-ray results and uncooperative staff, leaving him feeling lost and frustrated in the system.

  48. Junior Doctors’ strike, 11 – 15 August and Consultants’ strike, 24 – 25 August

    News -

    Five-day strikes by junior doctors, followed by two-day strikes by consultants, are likely to increase pressure on hospitals across South East London Here's how to get the help you need!

  49. Recent inspection rates Eltham Palace Surgery ‘inadequate’ for safety of patients

    News -

    The Care Quality Commission (CQC), the independent regulator of Health and Social Care in England, carried out its inspection of Eltham Palace Surgery in May, concluding the service was ‘performing badly’.

  50. Empowering Nepali elderly women: A vibrant community group bridges gaps in healthcare access and communication

    Blog -

    This South Asian Heritage Month, Healthwatch Greenwich celebrates an inspirational story of a small Nepalese community group that teaches, trains, and empowers Nepali elderly women. Our Communication Officer, Chandan visits ‘Feel Better’ event.