1. Local Neighbourhood Care Service Report (LNCS): Part 2

    Report -

    Read and download the full Local Neighbourhood Care Service (LNCS) report, Part 2.

  2. Patients and public need urgent reassurance on NHS winter crisis and recovery

    News -

    Healthwatch England is concerned that coverage in recent days showing the NHS at breaking point will exacerbate already-low public confidence that people can get urgent and emergency care when they need it most.

  3. Where to find mental health support in Greenwich

    Advice and Information -

    Find out what mental health support services there are in Greenwich.

  4. Making a complaint about your GP

    Advice and Information -

    This page tells you where to start when you want to sort out a problem with a GP.

  5. Strike action - what you need to know in Greenwich

    Advice and Information -

    Find out more about NHS strikes.

  6. New funding to speed up hospital discharge

    News -

    The NHS will buy thousands of extra beds in care homes and other settings to help discharge more patients to free up hospital beds. Our national director Louise Ansari responds.

  7. Where can I get advice about NHS complaints?

    Advice and Information -

    Get support from a local organisation to help you express your views.

  8. What people in South east London are telling us about health and care

    Report -

    Find out what people have been telling us about their health and care experiences in South east London.

  9. Susan's experience: Improving access to mental health care

    Blog -

    Susan felt like she wasn't being listened to, until she spoke with Healthwatch Greenwich.

  10. NHS tells patients to seek emergency care as needed during latest strike action

    News -

    Read the latest NHS advice on strike action.

  11. What is Vitamin D? Should I take it?

    Advice and Information -

    Read the NHS advice on Vitamin D.

  12. Cost of Living Crisis in Greenwich

    Report -

    We surveyed Greenwich residents during December 2022 to understand the effect of the rise in cost of living on people’s health and wellbeing. Find out more and download the full report at the end of this article.

  13. What did we hear in December 2022? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  14. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  15. Referrals black hole’ - new findings of people’s experiences of GP referrals

    News -

    Latest data suggests as many as one in five GP referrals for specialist care bounce back to general practice. Healthwatch England calls for more to be done to understand people’s experience of getting a referral.

  16. CQC publishes reports on Lewisham and Greenwich NHS Trust

    News -

    The Care Quality Commission (CQC) has published two reports for Lewisham and Greenwich NHS Trust following a recent inspection in December.

  17. What did we hear in January 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  18. The Experience of Outpatients

    Report -

    During October – November 2022, 946 people completed our survey on their experience of the Outpatient services provided by Lewisham and Greenwich NHS Trust.

  19. Mental health advice for young Muslims

    Advice and Information -

    Leading mental health charity YoungMinds is offering faith-friendly information and advice, shaped by the voices of young Muslims and created in partnership with Muslim Youth Helpline.

  20. Help shape a new community Ear, Nose and Throat (ENT) community service

    News -

    Help shape a new community Ear, Nose and Throat (ENT) community service. This webinar invitation is for patients across south east London.

  21. Happy International Women's Day 2023

    News -

    This year, the theme of International Women's Day is #EmbraceEquity. Find out why it is more important than ever for healthcare providers to prioritise this in their services.

  22. Junior doctors and dental trainees to take strike action

    News -

    The South-East London Integrated Care System (SEL ICS) reports that junior doctors and dental trainees will be taking strike action from Monday 13th - Wednesday 15th March.

  23. Diabetes and Ramadan

    Advice and Information -

    This page has information for people living with diabetes who are thinking about fasting for Ramadan.

  24. Six-week postnatal checks are failing many new mothers

    News -

    Healthwatch England warns that six-week postnatal checks – required of GPs in England - are
    failing many new mothers

  25. Children & Young people and Autism: a video series for families

    Advice and Information -

    A new series of videos to provide information, strategies and support for families with autism is now available on the Greenwich Community Directory website.

  26. What did we hear in February 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  27. BMA announces dates for new 96-hour walkout by junior doctors in England after Government failure to make any credible offer in talks

    News -

    A 96-hour walkout will take place for shifts starting between 06:59 on Tuesday 11 April and 06:59 on Saturday 15 April 2023. 

  28. NHS prescription charges to increase from 1 April

    Advice and Information -

    NHS prescription charges to increase by 3.2% from 1 April

  29. ‘Review culture’ is on the rise, yet only one in ten feed back on health services.

    News -

    Healthwatch Greenwich appeals for more people to feedback on NHS care.

  30. British Social Attitudes Survey results are in – our response

    News -

    Public satisfaction with the NHS has slumped to its lowest level ever recorded by the British Social Attitudes Survey (BSA). Despite this, the public shows very strong support for the NHS. Read the response from Healthwatch England

  31. Women eligible for lower HRT prescription costs from 1 April

    Advice and Information -

    In a long-awaited move, the Department of Health and Social Care (DHSC) has announced that HRT costs will be capped at around £20 a year through a new prescription prepayment certificate (PPC) being launched on 1 April.

  32. Get involved in our new maternity project!

    News -

    We are looking for co-researchers to help us find out more about asylum-seeking and migrant women/birthing people’s experience of maternity services.

  33. London Ambulance Service: Experiences of Greenwich residents in 2022

    Report -

    Last year, we spoke to you about your experience of the London Ambulance Service (LAS) to understand what is working well, what could be improved, and how LAS could better contribute to life in London.

  34. Junior Doctor Strike action: 11-15 April 2023

    News -

    This week (10-15th April) will see strike action by junior doctors over several days from 11th-15th. Find out how this may affect services in Greenwich.

  35. Hello from Kiki – Healthwatch Greenwich Engagement Manager

    Blog -

    Wow, March was an incredibly busy month for us at Healthwatch Greenwich! Find out how we engaged with communities through a variety of events and activities.

  36. Ashgreen House Follow-up Report

    Report -

    In February 2022 Healthwatch Greenwich visited Ashgreen House Care Home for an Enter and View. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  37. Meadows House Residential and Nursing Home Follow-up report

    Report -

    In August 2022 Healthwatch Greenwich visited Meadows House Residential and Nursing Home. Our authorised representative re-visited in February 2023 to follow up on 2022 recommendations.

  38. Westcombe Park Residential and Nursing Home follow-up report

    Report -

    In August 2022 Healthwatch Greenwich visited Westcombe Park Residential and Nursing Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  39. Uncovering the Inequities: The Harsh Reality of Maternal Deaths in the UK

    Blog -

    Our CEO reflects on the state of maternity care in the UK, the shocking disparity in the quality of care within our communities, and how listening to people's experiences can help change this.

  40. Metro Gavs Race Equality Audit- Our response

    Response -

    The fight for racial equality is an ongoing battle, and it seems that even organisations dedicated to promoting inclusivity aren't immune to the struggle.

  41. Healthwatch Greenwich features in new London Maternal Health report

    News -

    In June 2022, we submitted evidence to the London Assembly Health Committee as part of their investigation into Londoners’ experiences of using maternity services during the COVID-19 pandemic. Find out what they said in their new report.

  42. Young People Contraceptive Use: Knowledge and Awareness of LARCs

    Report -

    We worked with young people (16-18) in Greenwich to understand their views and experience of long-acting reversible contraception (LARC) and find out why uptake continues to remain low among this age group.

  43. Paid Opportunity for ethnic minority adult carers- Get involved with our upcoming project!

    News -

    We will soon be starting a new project on the experiences of accessing services, information and support for carers from an ethnic minority background and we need your help!

  44. What did we hear in March 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  45. Oxleas NHS Foundation Trust and Healthwatch Greenwich Collaborate to Improve Children’s Integrated Therapies Website

    Report -

    We worked with Oxleas NHS Trust to conduct usability testing on its website, ‘Children’s Integrated Therapies’, to better support parents and carers of children who use Occupational Therapists, Physiotherapists, and Speech and Language Therapists.

  46. Carers UK - unpaid carers in England and Wales providing care worth £162 billion a year

    News -

    New findings from Carers UK and University of Sheffield's Centre for Care look at how much the contributions of unpaid carers would cost the social care system, if the hours were provided by paid care workers.