1. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  2. How can your pharmacy help you?

    Advice and Information -

    Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you.

  3. Pharmacy opening hours over the winter break 2021

    Advice and Information -

    You can find the details of pharmacies that are open in Greenwich on the Bank Holidays in December and January in this article.

  4. April 2022 Feedback Report

    Report -

    Find out what the public has been telling us about health and social care during April 2022 and read the response from the provider.

  5. How to order a repeat prescription

    Blog -

    Find out how to order repeat prescriptions.

  6. What did we hear in September 2022?

    Report -

    From GP services to Queen Elizabeth hospital, find out what you told us about health and social care in Greenwich.

  7. NHS prescription charges to increase from 1 April

    Advice and Information -

    NHS prescription charges to increase by 3.2% from 1 April

  8. Women eligible for lower HRT prescription costs from 1 April

    Advice and Information -

    In a long-awaited move, the Department of Health and Social Care (DHSC) has announced that HRT costs will be capped at around £20 a year through a new prescription prepayment certificate (PPC) being launched on 1 April.

  9. Young People Contraceptive Use: Knowledge and Awareness of LARCs

    Report -

    We worked with young people (16-18) in Greenwich to understand their views and experience of long-acting reversible contraception (LARC) and find out why uptake continues to remain low among this age group.

  10. What did we hear in June 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  11. When patient voices go unheard

    Blog -

    The key to addressing this challenge lies in recognising the importance of patient and family voices and actively incorporating them into the fabric of health and care decision-making, writes Healthwatch Greenwich CEO Joy Beishon.

  12. The hidden wait for cancer care

    News -

    Healthwatch England's research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral.

  13. Junior Doctors’ strike, 11 – 15 August and Consultants’ strike, 24 – 25 August

    News -

    Five-day strikes by junior doctors, followed by two-day strikes by consultants, are likely to increase pressure on hospitals across South East London Here's how to get the help you need!

  14. Empowering Nepali elderly women: A vibrant community group bridges gaps in healthcare access and communication

    Blog -

    This South Asian Heritage Month, Healthwatch Greenwich celebrates an inspirational story of a small Nepalese community group that teaches, trains, and empowers Nepali elderly women. Our Communication Officer, Chandan visits ‘Feel Better’ event.

  15. What did we hear in July 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  16. Care Quality Commission (CQC) 2022 adult inpatient survey at Lewisham and Greenwich NHS Trust

    News -

    Find out how Lewisham and Greenwich NHS Trust performed in the latest Adult Inpatient Survey of 2022.

  17. What is measles and who can get the vaccine?

    Advice and Information -

    Measles vaccination rates are at a ten-year low as cases rise nationwide. Find out about measles, who can get the vaccine, and what you can do to stay safe.

  18. What did we hear in January/February 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  19. What can the Pharmacy First scheme do for me?

    Advice and Information -

    The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.

  20. What did we hear in March 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  21. Healthwatch England calls attention to public attitudes toward pharmacy services and challenges facing Pharmacy First rollout

    News -

    Healthwatch England's report titled Pharmacy: What People Want published on 30 April explores people's experiences and attitudes towards pharmacy services in England and identifies approaches that healthcare leaders and the wider sector can take to improve services.

  22. What did we hear in May 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  23. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  24. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  25. The NHS Long Term Plan Engagement Programme 2019

    Report -

    As part of the NHS Long Term Plan Healthwatch Greenwich were asked to gather local people's experiences and views on what the NHS can do to help them and their communities stay well and to make the support available better

  26. Briset Corner Surgery is Closing

    News -

    Briset Corner Surgery, 591 Westhorne Avenue, SE9 6JX will be closing on the 31st March 2020. Patients will no longer be able to access primary care medical services from the practice after this date.

  27. Annual Report 2019-2020

    Report -

    Our Annual Report for the year 2019-2020- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21.

  28. GP websites: A report on the quality and content of website information

    Report -

    We investigated the breadth and level of information available to patients on GP websites and how easy it is to navigate websites to find information.

  29. Escalation Report of Issues at Eltham Medical Practice

    Report -

    This escalation report is regarding concerns raised by service users, who have been unable to contact the branch surgery at Eltham Medical Practise by phone.

  30. GMC Patient Feedback Consultation 2019

    Report -

    April saw the launch of the General Medical Council’s public consultation on changes to patient feedback requirements for re-validation. Healthwatch Greenwich were asked to take part.

  31. Healthwtch Greenwich 2018 follow up report into the Nepalese Community and Access to Health Care

    Report -

    In 2018, we re-visited our 2014 report regarding the issues experienced by members of the Nepalese community when accessing health services in Greenwich, in order to see how service providers responded to our 2014 recommendations.

  32. Circle Musculoskeletal Service Report 2018

    Report -

    We have been working with Greenwich CCG, Royal Borough of Greenwich and Circle MSK in order to monitor the implementation and delivery of the new Circle MSK contract.

  33. GP Access Report 2018

    Report -

    This report follows up our 2017 report and incorporates the findings of three key pieces of work we’ve undertaken over the last year.

  34. Healthwatch Greenwich Annual Report 2018-19

    Report -

    Our Annual Report for the year 2018-2019- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21.

  35. Annual Report 2017-2018

    Report -

    Our Annual Report for the year 2017-18- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2018-19.

  36. Annual Report 2016-17

    Report -

    Our Annual Report for the year 2016-17- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2017-18.

  37. Annual Report 2015 - 2016

    Report -

    Our Annual Report for the year 2015-16- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2016-17..

  38. Annual Report 2014-15

    Report -

    Our Annual Report for the year 2014-15- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2015-16..

  39. Annual Report 2013-14

    Report -

    Our Annual Report for the year 2013-14- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2014-15..

  40. GP access report 2017

    Report -

    Over the last year, we have been in contact with many people who have struggled to access their local GP practice, often as a result of not having the right kind of documentation to be able to register.

  41. Abbey Wood Surgery

    Report -

    In June 2017, Healthwatch Greenwich used our power of Enter and View to visit Abbey Wood Surgery.

  42. All Saints Medical Centre

    Report -

    In June 2018, Healthwatch Greenwich used our power of Enter and View to visit All Saints Medical Centre.

  43. Bannockburn Surgery

    Report -

    In January 2018, Healthwatch Greenwich used our power of Enter and View to visit Bannockburn Surgery

  44. Basildon Road Surgery

    Report -

    In June 2018, Healthwatch Greenwich used our power of Enter and View to visit Basildon Road Surgery.

  45. Blackheath Standard Surgery

    Report -

    In December 2017, Healthwatch Greenwich used our power of Enter and View to visit Blackheath Standard Practice.

  46. Briset Corner Surgery

    Report -

    In May 2018, Healthwatch Greenwich used our power of Enter and View to visit Briset Corner Surgery.

  47. Conway PMS (Welling & Plumstead branches)

    Report -

    In December 2017, Healthwatch Greenwich used our power of Enter and View to visit Conway Plumstead and Welling Surgeries.

  48. Eltham Medical Practice - Passey Place

    Report -

    In July 2018, Healthwatch Greenwich used our power of Enter and View to visit the Passey Place branch of Eltham Medical Practice.

  49. Eltham Medical Practice - Well Hall Road

    Report -

    In July 2018, Healthwatch Greenwich used our power of Enter and View to visit the Well Hall Road branch of Eltham Medical Practice

  50. Eltham Palace Surgery

    Report -

    In January 2016, Healthwatch Greenwich used our power of Enter and View to visit Eltham Palace Surgery.