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Advice and Information -
Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis. -
Report -
Our Annual Report for the year 2019-2020- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21. -
Report -
This briefing focuses on the recent experiences of vulnerable children and their families when accessing health and social care services during the Covid-19 pandemic.
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Report -
On Young Carer’s Awareness day, we visited a secondary school in Greenwich to speak to pupils who are also carers. We discussed their health concerns and how young
people can influence the design and delivery of services that affect them. -
News -
We will be holding two virtual meetings to hear your thoughts, experiences, and what changes you’d like to see with care homes as we enter winter. -
News -
Being in hospital can be a stressful and anxious time for anyone, especially if you are staying for an operation. -
News -
The CCG is working with patients to improve the experience of Dermatology services across Greenwich, Bexley and Lewisham. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
News -
Find out what you need to know about visiting a care home. -
Advice and Information -
We are working with the Royal Borough of Greenwich to get service users involved in their care choices. -
Report -
Read and download the Enter & View report for Timecourt Residential care home in New Charlton.
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News -
The CQC inspection rating for Brisen Care Company is 'inadequate'. -
Report -
Read and download the full report and response from the provider of Riverlee care home. -
Advice and Information -
Tips to help you stay well this winter and get the care you need.
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Report -
Find out what we heard from service users in October and what action has been taken by providers to address concerns. -
News -
We will soon be starting a new project on the experiences of accessing services, information and support for carers from an ethnic minority background and we need your help! -
News -
New findings from Carers UK and University of Sheffield's Centre for Care look at how much the contributions of unpaid carers would cost the social care system, if the hours were provided by paid care workers. -
Report -
In June 2022 Healthwatch Greenwich visited Brook House Residential and Nursing Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report. -
Report -
In March 2022 Healthwatch Greenwich visited Brook House Residential and Nursing Home. Our authorised representative conducted an announced visit in March 2023 to follow up on the recommendation of the report. -
Report -
After completing our current round of Enter and View visits, we took a moment to reflect and review some of the insights and themes to come from them. -
Report -
In August 2022 Healthwatch Greenwich visited Brook House Residential and Nursing Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report. -
Report -
In April 2022 Healthwatch Greenwich visited Riverlee Residential and Nursing Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report. -
News -
CQC publishes reports on Oxleas NHS Foundation Trust’s acute wards and psychiatric intensive care units -
Blog -
April brought a wave of fresh talent and skills to Healthwatch Greenwich's team. -
Report -
Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback. -
Report -
Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback. -
News -
An elderly woman, Ava, once active and independent, now finds herself lonely and neglected due to a lack of proper mobility assistance and care, with her son's concerns being ignored. Read with providers' response. -
Report -
Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback. -
News -
Athena, a single mom with a special needs son, felt abandoned by healthcare and social services during a difficult time. -
Report -
Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback. -
Report -
Read Healthwatch Greenwich's latest report providing insights into maternity care challenges for migrant and asylum-seeking women in South East London. -
Report -
Healthwatch Greenwich's latest study to understand the experience of the reablement service from a carer’s perspective. -
Report -
Read Healthwatch Greenwich's latest report providing insight into the challenges carers within Black and ethnic minority communities face in navigating their roles and accessing support. -
Advice and Information -
Read the latest advice and information from NHS England and Public Health England about the Coronavirus.
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News -
We are pleased to announce our colleague Folake Segun’s new start as South East London Healthwatch Director. -
News -
We want to know how your experience of services in Greenwich is being affected during the COVID-19 pandemic.
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News -
In the light of the current national emergency we are changing how we work, and what we do. -
Report -
We wanted to understand how local residents feel about Transport for London (TFL)'s plans for the new Silvertown tunnel on Greenwich Peninsula. Did they have any health concerns, and if so, what were they? -
Report -
From April to June 2019, 997 South-East London residents, patients, carers and their families shared their as views as part of the NHS “What Would You Do?” campaign. -
Report -
Our Annual Report for the year 2018-2019- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21. -
Report -
Our Annual Report for the year 2017-18- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2018-19. -
Report -
Our Annual Report for the year 2016-17- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2017-18. -
Report -
Our Annual Report for the year 2015-16- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2016-17.. -
Report -
Our Annual Report for the year 2014-15- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2015-16.. -
Report -
Our Annual Report for the year 2013-14- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2014-15.. -
Report -
Minutes for the Healthwatch Greenwich board meetings 2020 -
Report -
Anyone who is dissatisfied with any aspect of the service received by Healthwatch Greenwich can make a complaint under Healthwatch Greenwich complaints policy.