1. Seven pieces of information that you should expect to receive after being diagnosed with dementia

    Advice and Information -

    Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.

  2. Annual Report 2019-2020

    Report -

    Our Annual Report for the year 2019-2020- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21.

  3. Insight on COVID-19: Support for vulnerable children

    Report -

    This briefing focuses on the recent experiences of vulnerable children and their families when accessing health and social care services during the Covid-19 pandemic.

  4. Young Carers Awareness Day Report

    Report -

    On Young Carer’s Awareness day, we visited a secondary school in Greenwich to speak to pupils who are also carers. We discussed their health concerns and how young
    people can influence the design and delivery of services that affect them.

  5. COVID-19 and Care homes: Lockdown 2

    News -

    We will be holding two virtual meetings to hear your thoughts, experiences, and what changes you’d like to see with care homes as we enter winter.

  6. Learning disability nurses ease the anxiety around hospital visits

    News -

    Being in hospital can be a stressful and anxious time for anyone, especially if you are staying for an operation.

  7. Help improve Dermatology services for patients in Greenwich

    News -

    The CCG is working with patients to improve the experience of Dermatology services across Greenwich, Bexley and Lewisham. 

  8. How to access adult social care in Greenwich

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  9. COVID-19: Updated guidance on visiting a care home

    News -

    Find out what you need to know about visiting a care home.

  10. We are speaking with Home Care and Extra Care service users

    Advice and Information -

    We are working with the Royal Borough of Greenwich to get service users involved in their care choices.

  11. Enter and View Report: Timecourt Residential care home

    Report -

    Read and download the Enter & View report for Timecourt Residential care home in New Charlton.

  12. Greenwich care company rated as 'inadequate'

    News -

    The CQC inspection rating for Brisen Care Company is 'inadequate'.

  13. Enter & View Report: Riverlee care home

    Report -

    Read and download the full report and response from the provider of Riverlee care home.

  14. How to stay well this winter

    Advice and Information -

    Tips to help you stay well this winter and get the care you need.

  15. What did we hear in October 2022? What action was taken by providers?

    Report -

    Find out what we heard from service users in October and what action has been taken by providers to address concerns.

  16. Paid Opportunity for ethnic minority adult carers- Get involved with our upcoming project!

    News -

    We will soon be starting a new project on the experiences of accessing services, information and support for carers from an ethnic minority background and we need your help!

  17. Carers UK - unpaid carers in England and Wales providing care worth £162 billion a year

    News -

    New findings from Carers UK and University of Sheffield's Centre for Care look at how much the contributions of unpaid carers would cost the social care system, if the hours were provided by paid care workers.

  18. Brook House Residential and Nursing Home Follow-up Report

    Report -

    In June 2022 Healthwatch Greenwich visited Brook House Residential and Nursing Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  19. Charlton Park Care Home Follow-up Report

    Report -

    In March 2022 Healthwatch Greenwich visited Brook House Residential and Nursing Home. Our authorised representative conducted an announced visit in March 2023 to follow up on the recommendation of the report.

  20. Shining a Spotlight on Care Homes: Healthwatch Greenwich's Reflective Review.

    Report -

    After completing our current round of Enter and View visits, we took a moment to reflect and review some of the insights and themes to come from them.

  21. Time Court Residential and Nursing Home Follow-up Report

    Report -

    In August 2022 Healthwatch Greenwich visited Brook House Residential and Nursing Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  22. Riverlee Residential and Nursing home follow-up report

    Report -

    In April 2022 Healthwatch Greenwich visited Riverlee Residential and Nursing Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  23. CQC publishes reports on Oxleas NHS Foundation Trust’s acute wards and psychiatric intensive care units

    News -

    CQC publishes reports on Oxleas NHS Foundation Trust’s acute wards and psychiatric intensive care units

  24. What have we been up to in May? An update on our outreach and engagement work

    Blog -

    April brought a wave of fresh talent and skills to Healthwatch Greenwich's team.

  25. What did we hear in June 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  26. What did we hear in July 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  27. Ava’s experience: “She needs help to walk down the road, how can that be too much to ask…”

    News -

    An elderly woman, Ava, once active and independent, now finds herself lonely and neglected due to a lack of proper mobility assistance and care, with her son's concerns being ignored. Read with providers' response.

  28. What did we hear in October 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  29. Athena’s Experience: “I felt abandoned.”

    News -

    Athena, a single mom with a special needs son, felt abandoned by healthcare and social services during a difficult time.

  30. What did we hear in November 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  31. Maternity care for asylum-seeking and migrant women in south east London

    Report -

    Read Healthwatch Greenwich's latest report providing insights into maternity care challenges for migrant and asylum-seeking women in South East London.

  32. Caring for the Carers: Carers Experience of Reablement Services

    Report -

    Healthwatch Greenwich's latest study to understand the experience of the reablement service from a carer’s perspective.

  33. Experiences of Black and ethnic minority carers

    Report -

    Read Healthwatch Greenwich's latest report providing insight into the challenges carers within Black and ethnic minority communities face in navigating their roles and accessing support.

  34. Access to services remains the key health and social care issue for south east London residents

    News -

    More needs to be done to improve access to NHS services in south east London, according to hundreds of people who took part in the region-wide survey.

  35. The NHS Long Term Plan Engagement Programme 2019

    Report -

    As part of the NHS Long Term Plan Healthwatch Greenwich were asked to gather local people's experiences and views on what the NHS can do to help them and their communities stay well and to make the support available better

  36. GP access report 2017

    Report -

    Over the last year, we have been in contact with many people who have struggled to access their local GP practice, often as a result of not having the right kind of documentation to be able to register.

  37. 58 The Village Care Home

    Report -

    In July 2018, Healthwatch Greenwich used our power of Enter and View to visit 58 The Village Care Home.

  38. 169 Lodge Hill Care Home

    Report -

    In August 2018, Healthwatch Greenwich used our power of Enter and View to visit 169 The Lodge care home.

  39. Abbey Wood Surgery

    Report -

    In June 2017, Healthwatch Greenwich used our power of Enter and View to visit Abbey Wood Surgery.

  40. All Saints Medical Centre

    Report -

    In June 2018, Healthwatch Greenwich used our power of Enter and View to visit All Saints Medical Centre.

  41. Ashgreen House Residential and Nursing Home

    Report -

    In November 2017, Healthwatch Greenwich used our power of Enter and View to visit Ashgreen House Residential and Nursing Home.

  42. Ashgreen House Residential and Nursing Home 2020 report

    Report -

    In November 2017, Healthwatch Greenwich conducted an Enter and View at Ashgreen House care home. In January 2020, we used our power of Enter and View to revisit the care home. .

  43. Bannockburn Surgery

    Report -

    In January 2018, Healthwatch Greenwich used our power of Enter and View to visit Bannockburn Surgery

  44. Basildon Road Surgery

    Report -

    In June 2018, Healthwatch Greenwich used our power of Enter and View to visit Basildon Road Surgery.

  45. Blackheath Standard Surgery

    Report -

    In December 2017, Healthwatch Greenwich used our power of Enter and View to visit Blackheath Standard Practice.

  46. Briset Corner Surgery

    Report -

    In May 2018, Healthwatch Greenwich used our power of Enter and View to visit Briset Corner Surgery.

  47. Brook House Care Centre

    Report -

    In November 2017, Healthwatch Greenwich used our power of Enter and View to visit Brook House care home.