1. Gallion's View Care Home

    Report -

    In February 2018, Healthwatch Greenwich used our power of Enter and View to visit Gallion's View Care Home.

  2. Black Lives Matter digital listening event summary

    Report -

    In light of the known impact of Covid-19 on Black, Asian and Minority Ethnic(BAME) communties, and our solidarity with the Black Lives Matter movement, in July we held a digital listening event.

  3. Urgent Request from Public Services Committee - Help with Finding Witness for Oral Evidence Session

    News -

    The House of Lords would like to hear from people age 16-66 with complex care needs, long-term health conditions and disabilities about their experience of services during coronavirus, and how they think services could be improved going forward.

  4. Residential and Nursing Care Homes: Summary Report of Enter and View visits

    Report -

    In January and February 2020, we carried out a series of visits to Residential Care Homes in Greenwich to ascertain the quality of life, experience and views of residents.

  5. COVID-19 Recovery. What local residents are telling us

    Report -

    As lockdown has relaxed over the summer, we talked to local voluntary groups to hear how the Covid-19 pandemic has affected the way Greenwich residents are accessing and experiencing health and care services.

  6. Greenwich Covid-19 recovery & reset plan summary 2020-2022

    News -

    Help shape how Greenwich’s health and care services recover in the wake of the Covid-19 pandemic

  7. What can you expect when you're discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  8. Video consulting with your NHS

    Advice and Information -

    The NHS have provided a patient guide to using video consultations

  9. PHE LAUNCHES NEW MENTAL HEALTH CAMPAIGN TO SUPPORT CHILDREN, YOUNG PEOPLE AND THEIR PARENTS

    News -

    Over half of parents say their children's mental wellbeing has been one of their biggest worries during covid.

  10. Coronavirus: What does shielding mean?

    Advice and Information -

    Find out more about shielding, who it applies to, and what to do if you are shielding.

  11. How to communicate better with people with hearing loss

    Advice and Information -

    COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.

  12. COVID-19: What people are telling us

    News -

    In our latest briefing, we look at the key issues the public have faced during the COVID-19 pandemic.

  13. People with long-term health conditions most likely to avoid care services due to COVID-19

    News -

    People with long-term health conditions urged to share experiences to help improve support after research indicates that some avoided health and social care services throughout the COVID-19 crisis.

  14. South-East London CCG is looking for local residents to join the Engagement Assurance Committee

    News -

    NHS South East London CCG is looking for local people who are interested in local health services and have links to their local community to join the new Engagement Assurance Committee.

  15. Supporting Patient Participation Groups

    Report -

    Following our GP website audit in April 2020, we spoke to PPG leads in Greenwich in order to:map the range of ways PPGs operate; understand where they are working well, & why, and describe the challenges faced by PPGs in the wake of the pandemic.

  16. Celebrating Black History Month 2020

    News -

    Healthwatch Greenwich is hosting a series of free online events with art, panel discussions, interviews, and crafts, to celebrate Black History Month.

  17. The NHS COVID-19 app is now available to download for free in England and Wales

    Advice and Information -

    On Thursday 24 September, the NHS COVID-19 app officially launched across England and Wales. The NHS COVID-19 App is the simplest way to help protect those we love from coronavirus.

  18. Join the Healthwatch South-East London Patient Group

    News -

    We’re looking to appoint up to three new members, residents of the Royal Borough of Greenwich, to sit on our Healthwatch South-East London Patient Group.

  19. CQC: COVID-19 is magnifying inequalities and “risks turning fault lines into chasms”

    News -

    Focus now must be on shaping a health and care system that delivers for everyone

  20. Director, South East London Healthwatch Quarterly Report

    Report -

    From the 1 April 2020, the six (Bexley, Bromley, Greenwich, Lambeth, Lewisham and Southwark) Clinical Commissioning Groups (CCGs) in South East London (SEL), all merged to form a new CCG at the regional level.

  21. Black History Month: Improving health and wellbeing for black women in Greenwich

    Blog -

    Healthwatch Greenwich (HWG) is hosting a digital event with local community leaders to debate health inequality and find ways to improve overall health and wellbeing for black women in Royal Borough of Greenwich.

  22. Think you need to go to A&E? Call NHS 111 first

    News -

    The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones.

  23. Council leader praises NHS and gives important message to local residents

    News -

    Cllr Danny Thorpe, Leader of the Royal Borough of Greenwich, recently received care at University Hospital Lewisham (UHL) following an accident earlier this year.

  24. New National Restrictions from 5 November

    News -

    From Thursday 5 November the national lockdown will replace the local restrictions in your area.

  25. Black Lives Matter: Actions, not just Words

    Blog -

    Join us on Thursday 26th November at 3pm for our first Healthwatch Greenwich Black, Asian and Minority Ethnic Advisory Group meeting.

  26. COVID-19 and Care homes: Lockdown 2

    News -

    We will be holding two virtual meetings to hear your thoughts, experiences, and what changes you’d like to see with care homes as we enter winter.

  27. Wellbeing support for parents of children with SEND

    Blog -

    Greenwich Parent Participation Advisory Group in Partnership with Royal Borough of Greenwich and Bromley, Lewisham and Greenwich Mind deliver 15-week wellbeing programme for parents of children and young people with SEND

  28. COVID-19 vaccinations and booster jabs in Royal Greenwich

    Advice and Information -

    Take a look at what you need to know about the COVID-19 vaccination programme, including where to go, and why it's important.

  29. GP websites: A report on COVID-19 data sharing privacy notice

    Report -

    As a result of the COVID-19 pandemic, COVID-19 specific data sharing for GP practices across South East London is being established.

  30. Healthwatch Greenwich BAME Advisory Group

    News -

    In November we held our first Black Asian, and Minority Ethnic (BAME) Advisory group meeting in which we agreed upon which of the service provider commitments the group would prioritise in monitoring.

  31. What We're Hearing: COVID-19 Insight Report December 2020

    Report -

    Healthwatch England has asked all local Healthwatch to seek the views of their residents and service users on the impact of COVID-19.

  32. NHS dental services update

    News -

    NHS General Dental Services are operating at significantly reduced capacity due to social distancing and infection prevention and control requirements in light of the COVID-19 pandemic

  33. New National Restrictions from 6 January 2021

    News -

    Coronavirus cases are rising rapidly across the country. Find out what you can and cannot do.

  34. COVID-19 Vaccination Get Injected Not Infected

    News -

    Want to know more about the COVID-19 vaccine? Ask your questions to local NHS health and care experts in the Royal Borough of Greenwich.

  35. DNACPR orders at Queen Elizabeth Hospital

    News -

    The Care Quality Commission (CQC) has told Lewisham and Greenwich NHS Trust to ensure that DNACPR policies at Queen Elizabeth Hospital, and supporting information relating to treatment escalation plans, must be recorded consistently.

  36. What is a personalised care plan

    Advice and Information -

    All London residents can now have a personalised care plan. The plan is linked to all the urgent care services including 111, the out of hours GPs, the London Ambulance Service and all the emergency departments.

  37. Healthwatch Greenwich Coffee Morning

    News -

    Do you have a relative or friend in a Royal Greenwich care home? Join us for an informal chat with a cuppa.

  38. COVID-19 Insight Report – Lockdown 2: What relatives of Greenwich elderly care home residents are telling us

    Report -

    The feedback in this briefing is based on information shared in December 2020.

  39. Diocese of Southwark leading black clergy urge UK Minority Ethnic community to take vaccine

    News -

    The Diocese of Southwark’s leading black clergy are urging the UK Minority Ethnic to allay their suspicions about the COVID-19 vaccination and to take it when they are offered it.

  40. Advice on NHS complaints process from 1 February 2021

    Advice and Information -

    We are aware that due to the ongoing pressures caused by the COVID-19 pandemic, some healthcare organisations are encountering significant pressure on staff time.

  41. Escalating a formal NHS complaint

    Advice and Information -

    If you have made a complaint under the NHS complaints procedure and you aren’t satisfied with how it was dealt with at the first stage, you have the right to ask for an independent review by the Parliamentary and Health Service Ombudsman.

  42. Where can I get Dementia support in Greenwich?

    Advice and Information -

    Find out which Royal Greenwich organisations provide advice, information and support to anyone caring for people living with dementia.

  43. Making a complaint about your GP

    Advice and Information -

    This page tells you where to start when you want to sort out a problem with a GP.

  44. Royal Greenwich residents over 70 can book their COVID-19 vaccination without an invitation

    News -

    Londoners aged over 70 can book their vaccination without an invitation.