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COVID-19 is still active, and the vaccine offers the best protection against becoming seriously unwell, having to go to hospital and passing the virus on to others. -
Report -
Read and download the full report at the end of this page. -
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Find out why we are supporting Bowel Cancer Awareness Month. -
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For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
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The latest NHS data shows that a record number of people are waiting for care, although the number of people waiting a year or more has fallen slightly. Read the Healthwatch England response. -
Report -
Find out what the public has been telling us about health and social care during March 2022. -
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Find out what we have been hearing from 2021-2022 in this feedback report summary. -
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A new NHS tool has been created to find out the average waiting time for your upcoming treatment, consultation or surgery. -
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Find out more about the Patient Safety Partner opportunity. -
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Learn more about how you can get involved. -
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Get involved and participate in conversations about health in South east London. -
Report -
Service users often depend on contacting GP practices by telephone. The quality of a practice’s telephone system will impact overall patient experience and how they feel about the quality and access to care offered. -
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A new survey of public attitudes to NHS dentistry shows that half of the adults in England find dental charges unfair amid escalating living costs. Healthwatch England have warned decision-makers that NHS dentistry is in desperate need of reform. -
Advice and Information -
Are you having trouble finding an NHS-funded dentist? Read our tips on what to do if you’re facing problems. -
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Sir Robert Francis QC to step down as our chair and from the Care Quality Commission Board.
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Advice and Information -
Find out what mental health support services there are in Greenwich. -
Report -
Read and download our full report. -
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The latest figures from the NHS show that the number of people waiting for NHS treatment has increased by 180,000. Read our response. -
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Read and download our full Enter & View report on Charlton Park care home -
Advice and Information -
Do you know about your rights to language support in NHS settings?
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Find out what the public has been telling us about health and social care during April 2022 and read the response from the provider. -
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Find out how to order repeat prescriptions. -
Advice and Information -
Confused about Long Covid? Find out the common symptoms and when to get support.
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Advice and Information -
Find out more about Monkeypox. -
News -
The current hospital backlog has had a huge impact on many patients waiting for treatment. But if you are a woman, on a low income or from an ethnic minority background, you are more likely to have a worse experience of waiting for care. -
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Get to know some of our volunteers below and find out what they've learnt during their time at Healthwatch. -
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Read more about the London Care Record. -
Advice and Information -
Find out what happens after you've made a complaint. -
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Our national director Louise Ansari responds to General Sir Gordon Messenger and Dame Linda Pollard’s review of health and care leadership. -
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Find out more about introducing your baby to solid foods and the new NHS information campaign. -
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Our national director introduces our plan for the year and explains how we will focus our efforts to help make care better. -
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Two-thirds fewer people are waiting more than two years for elective care, new figures have shown. Our national director Louise Ansari highlights that low income, gender and ethnicity affect people’s experience of waiting. -
Report -
Our Annual Report for the year 2021-2022. How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2022-23. -
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Find out what the public has been telling us about health and social care during May 2022. -
Advice and Information -
It’s easy to feel isolated and alone when struggling with Long Covid, but we are here to help to you find the support and treatment you need. -
Report -
Read and download our LNCS report: part 1. -
Advice and Information -
Download the easy read Asthma guide from Asthma UK. -
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Find out more about the introduction of Integrated Care Systems (ICSs). -
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Download our policies. -
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Find out how you can get involved in shaping healthcare. -
Response -
Today, the Department for Health and Social Care has announced their plan for digital health and social care. Read Healthwatch England's response. -
Response -
Read and download both NHS Trust's quality reports at the end of this article. -
Advice and Information -
Translated Easy Read leaflets are now available on Covid vaccinations.
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News -
A total of 42 new Integrated Care Systems (ICS) come into force today
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Advice and Information -
Read and download the Easy Read cervical screening guide. -
Advice and Information -
Find out how to get help in a crisis in Greenwich. -
Advice and Information -
Learn more about chickenpox and how to treat it at home. -
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Hear from Darya, a Goldsmiths student, who has just completed her placement with us.