1. What did we hear in August 2022?

    Report -

    From GP services to Queen Elizabeth hospital, find out what you told us about health and social care in Greenwich.

  2. Contact us using British Sign Language (BSL)

    News -

    Find out how to contact us using a British Sign Language (BSL) interpreter.

  3. Our CEO reacts to the Government's Plan for Patients

    News -

    The Government announced its 'Plan for Patients', a programme to help the NHS and care system.

  4. What to do if you have COVID-19

    Advice and Information -

    As Coronavrius cases rise, find out what to do if you test positive.

  5. It's Stoptober - the perfect time to quit smoking

    Blog -

    Public Health England’s Stoptober campaign has been an annual event since 2012. Each year it inspires thousands of smokers to give up for 28 days during the month of October – and its aim is to support them in quitting for good.

  6. Lewisham and Greenwich NHS 'worse than expected' in patient survey

    News -

    Out of 134 NHS Trusts, Lewisham and Greenwich NHS Trust are placed in the bottom 5% performers, achieving a 'worse than expected' result.

  7. Greenwich care company rated as 'inadequate'

    News -

    The CQC inspection rating for Brisen Care Company is 'inadequate'.

  8. Queen Elizabeth is extremely busy - when should you go to A&E?

    Advice and Information -

    Find out when to go to A&E and when to phone 111.

  9. What are the five steps to mental wellbeing?

    Advice and Information -

    Evidence suggests there are 5 steps you can take to improve your mental health and wellbeing. Trying these things could help you feel more positive and able to get the most out of life.

  10. Flu Vaccine: what you need to know

    Advice and Information -

    Not sure whether you’re eligible for a flu vaccine or how to get it? Read our frequently asked questions.

  11. Record 7 million people awaiting hospital treatment – our response

    Blog -

    With a record seven million people awaiting hospital treatment, Louise Ansari, our National Director, told BBC News that people need reassuring that the NHS is still there to help them.

  12. Our position on GP access

    Blog -

    GPs are often the first port of call for onward support. Unfortunately, people tell us it’s difficult to get a GP appointment. Read our insight and the recommendations on how people’s experiences can be improved.

  13. Enter and View Report: Puddingstone Grange

    Report -

    Read and download the full report for Puddingstone Grange home in Plumstead.

  14. What did we hear in September 2022?

    Report -

    From GP services to Queen Elizabeth hospital, find out what you told us about health and social care in Greenwich.

  15. Our response to the State of Care report

    Blog -

    The Care Quality Commission (CQC) has published its annual State of Care report, which highlights that gridlocked health and care system is leading to deterioration in people’s access to and experience of care.

  16. I'm pregnant. What happens next?

    Advice and Information -

    Becoming a parent can be a wonderful and exciting experience, but it can also be overwhelming. To help, we’ve broken down the pregnancy care you should expect from the NHS.

  17. Enter & View Report: Riverlee care home

    Report -

    Read and download the full report and response from the provider of Riverlee care home.

  18. Local Neighbourhood Care Service Report (LNCS): Part 2

    Report -

    Read and download the full Local Neighbourhood Care Service (LNCS) report, Part 2.

  19. New survey shows poor experience of NHS community mental health services

    News -

    A new CQC survey reports deteriorating experiences of NHS community mental health services across England.

  20. Where to get help with the rising cost of living

    Advice and Information -

    Find out where to get help and support for the rising cost of living in Greenwich.

  21. Experiences of being in hospital for people with a learning disability and autistic people

    Blog -

    A new CQC report looks what people with a learning disability and autistic people experience when they need physical health care and treatment in hospital.

  22. Local NHS trust 'better than expected' in Community Mental Health services

    News -

    Find out more about the recent CQC survey results for Oxleas NHS Trust and how it compares to the rest of the country.

  23. Healthwatch Greenwich Board meeting minutes May 2021- September 2023

    Report -

    In this article you can see the notes from all Healthwatch Board meetings that took place from May 2021 - September 2023.

  24. How to support patients living with dementia

    Advice and Information -

    Lewisham and Greenwich NHS Trust are asking staff, their families, friends, and local communities to help create twiddle muffs and fidget mats for patients living with dementia.

  25. What people in South east London are telling us about health and care

    Report -

    Find out what people have been telling us about their health and care experiences in South east London.

  26. Six-week postnatal check for new mums – Q&A

    Advice and Information -

    What is the six-week postnatal check for new mothers and why it’s important that you attend it? In this advice piece, we cover all the basic questions you may have about it.

  27. I'm worried about my drug or alcohol use - where can I get support?

    Advice and Information -

    Find out where to get help if you're worried about your use of drugs or alcohol.

  28. Easy read breast screening recall letters now available

    Advice and Information -

    We demonstrate how self-advocacy works in joint appeal for easy access to breast services

  29. How to stay well this winter

    Advice and Information -

    Tips to help you stay well this winter and get the care you need.

  30. New data reveals delay to cancer care

    News -

    Read our response to the latest NHS data on cancer support.

  31. Want to find out what we've been up to? Sign up to our Monthly Newsletter!

    Blog -

    Sign up to our Monthly email newsletter.

  32. How your local NHS Trust is involving patients in decision making

    Blog -

    Hear from Anna Costi, Patient Safety Partner at Lewisham and Greenwich Trust.

  33. What is a GP referral and how can you get one?

    Advice and Information -

    When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.

  34. What did we hear in October 2022? What action was taken by providers?

    Report -

    Find out what we heard from service users in October and what action has been taken by providers to address concerns.

  35. Our National Director responds to NHS strikes

    Response -

    Members of the Royal College of Nursing (RCN) will take industrial action on 15 and 20 December across England, Wales, and Northern Ireland. Read our response.

  36. Want to make a difference? Join our board!

    News -

    Find out more about our board opportunity.

  37. Scarlet fever - all you need to know

    Advice and Information -

    Find out more about Scarlet fever, including when to go to A&E.

  38. Lung checks - information in different languages

    Advice and Information -

    This article contains links to lung check information in different languages

  39. NHS Industrial action - our response

    Response -

    We’ve called on NHS England to support people during any industrial action by staff.

  40. Where to find warm spaces in Greenwich

    Advice and Information -

    Find out more about the Royal Borough of Greenwich handy 'warm space' search tool.

  41. Joint Emergency Team (JET) Report with provider's response

    Report -

    Find out what we heard from JET service users' carers and relatives.

  42. Union urged to clarify that life preserving care will be maintained during strike action

    News -

    Following reports that life-saving cancer care could be affected by strike action. We have written to the RCN asking for the issue to be clarified.

  43. Third of patients struggle contacting GP practice

    News -

    New data has revealed that nearly a third of patients (29%) find it difficult to contact their GP practice

  44. What did we hear in November 2022? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  45. What happens at an NHS cervical screening appointment

    Advice and Information -

    Find out what to expect at a smear test.

  46. “Why Me?”: Women’s views of cervical screening in Greenwich

    Report -

    Find out what we heard from women in Greenwich about cervical screening and download the full report at the end of this article.

  47. Patients and public need urgent reassurance on NHS winter crisis and recovery

    News -

    Healthwatch England is concerned that coverage in recent days showing the NHS at breaking point will exacerbate already-low public confidence that people can get urgent and emergency care when they need it most.