1. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  2. How can your pharmacy help you?

    Advice and Information -

    Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you.

  3. Pharmacy opening hours over the winter break 2021

    Advice and Information -

    You can find the details of pharmacies that are open in Greenwich on the Bank Holidays in December and January in this article.

  4. April 2022 Feedback Report

    Report -

    Find out what the public has been telling us about health and social care during April 2022 and read the response from the provider.

  5. How to order a repeat prescription

    Blog -

    Find out how to order repeat prescriptions.

  6. What did we hear in September 2022?

    Report -

    From GP services to Queen Elizabeth hospital, find out what you told us about health and social care in Greenwich.

  7. NHS prescription charges to increase from 1 April

    Advice and Information -

    NHS prescription charges to increase by 3.2% from 1 April

  8. Women eligible for lower HRT prescription costs from 1 April

    Advice and Information -

    In a long-awaited move, the Department of Health and Social Care (DHSC) has announced that HRT costs will be capped at around £20 a year through a new prescription prepayment certificate (PPC) being launched on 1 April.

  9. Young People Contraceptive Use: Knowledge and Awareness of LARCs

    Report -

    We worked with young people (16-18) in Greenwich to understand their views and experience of long-acting reversible contraception (LARC) and find out why uptake continues to remain low among this age group.

  10. What did we hear in June 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  11. When patient voices go unheard

    Blog -

    The key to addressing this challenge lies in recognising the importance of patient and family voices and actively incorporating them into the fabric of health and care decision-making, writes Healthwatch Greenwich CEO Joy Beishon.

  12. The hidden wait for cancer care

    News -

    Healthwatch England's research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral.

  13. Junior Doctors’ strike, 11 – 15 August and Consultants’ strike, 24 – 25 August

    News -

    Five-day strikes by junior doctors, followed by two-day strikes by consultants, are likely to increase pressure on hospitals across South East London Here's how to get the help you need!

  14. Empowering Nepali elderly women: A vibrant community group bridges gaps in healthcare access and communication

    Blog -

    This South Asian Heritage Month, Healthwatch Greenwich celebrates an inspirational story of a small Nepalese community group that teaches, trains, and empowers Nepali elderly women. Our Communication Officer, Chandan visits ‘Feel Better’ event.

  15. What did we hear in July 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  16. Care Quality Commission (CQC) 2022 adult inpatient survey at Lewisham and Greenwich NHS Trust

    News -

    Find out how Lewisham and Greenwich NHS Trust performed in the latest Adult Inpatient Survey of 2022.

  17. What is measles and who can get the vaccine?

    Advice and Information -

    Measles vaccination rates are at a ten-year low as cases rise nationwide. Find out about measles, who can get the vaccine, and what you can do to stay safe.

  18. What did we hear in January/February 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  19. What can the Pharmacy First scheme do for me?

    Advice and Information -

    The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.

  20. What did we hear in March 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  21. Healthwatch England calls attention to public attitudes toward pharmacy services and challenges facing Pharmacy First rollout

    News -

    Healthwatch England's report titled Pharmacy: What People Want published on 30 April explores people's experiences and attitudes towards pharmacy services in England and identifies approaches that healthcare leaders and the wider sector can take to improve services.

  22. What did we hear in May 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  23. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  24. The NHS Long Term Plan Engagement Programme 2019

    Report -

    As part of the NHS Long Term Plan Healthwatch Greenwich were asked to gather local people's experiences and views on what the NHS can do to help them and their communities stay well and to make the support available better

  25. COVID-19 information

    Advice and Information -

    Read the latest advice and information from NHS England and Public Health England about the Coronavirus.

  26. Annual Report 2019-2020

    Report -

    Our Annual Report for the year 2019-2020- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21.

  27. COVID-19 has disproportionately affected Black and Asian people according to latest PHE report

    News -

    Share your story to help services learn and improve from the experiences of Greenwich residents from Black, Asian, and Minority Ethnic backgrounds during COVID-19.

  28. Healthwtch Greenwich 2018 follow up report into the Nepalese Community and Access to Health Care

    Report -

    In 2018, we re-visited our 2014 report regarding the issues experienced by members of the Nepalese community when accessing health services in Greenwich, in order to see how service providers responded to our 2014 recommendations.

  29. Black Lives Matter digital listening event summary

    Report -

    In light of the known impact of Covid-19 on Black, Asian and Minority Ethnic(BAME) communties, and our solidarity with the Black Lives Matter movement, in July we held a digital listening event.

  30. Urgent Request from Public Services Committee - Help with Finding Witness for Oral Evidence Session

    News -

    The House of Lords would like to hear from people age 16-66 with complex care needs, long-term health conditions and disabilities about their experience of services during coronavirus, and how they think services could be improved going forward.

  31. Celebrating Black History Month 2020

    News -

    Healthwatch Greenwich is hosting a series of free online events with art, panel discussions, interviews, and crafts, to celebrate Black History Month.

  32. CQC: COVID-19 is magnifying inequalities and “risks turning fault lines into chasms”

    News -

    Focus now must be on shaping a health and care system that delivers for everyone

  33. Black History Month: Improving health and wellbeing for black women in Greenwich

    Blog -

    Healthwatch Greenwich (HWG) is hosting a digital event with local community leaders to debate health inequality and find ways to improve overall health and wellbeing for black women in Royal Borough of Greenwich.

  34. Healthwatch Greenwich BAME Advisory Group

    News -

    In November we held our first Black Asian, and Minority Ethnic (BAME) Advisory group meeting in which we agreed upon which of the service provider commitments the group would prioritise in monitoring.

  35. Digital Inclusion Report by Healthwatch Bexley

    Report -

    The lockdown imposed from March 2020 brought with it some radical changes to how people are able to access health and care services.

  36. Health Inequalities event summary

    News -

    Recording, presentations and notes from our Health Inequalities event on 25 May 2021

  37. Learning disability nurses ease the anxiety around hospital visits

    News -

    Being in hospital can be a stressful and anxious time for anyone, especially if you are staying for an operation.

  38. Easy read information about the bowel cancer screening programme

    Advice and Information -

    These Easy Read guides tell you more about the cancer screening programme and what to do if you think you have any symptoms.

  39. Ethnic health inequalities and the NHS

    Report -

    Report by the Kings Fund on the commitments made by the NHS to deliver health equity by working with the people whose health is not keeping pace with the rest of the population.

  40. Hear from our volunteers: Digital Communications Volunteer

    Blog -

    Freya's experience volunteering at Healthwatch as a Digital Communications Volunteer.

  41. Hear from our staff: Communications and Signposting Officer

    Blog -

    Hear from our Communications and Signposting Officer about what it's like working at Healthwatch Greenwich

  42. People living in the poorest areas waiting longer for hospital treatment

    News -

    The King’s Fund and Healthwatch England jointly call for urgent action to address hospital waiting lists and improve patients’ experience of delays to treatment

  43. Healthwatch Greenwich support International Day of People with Disabilities 2021

    Blog -

    December 3rd marks International Day of People with Disabilities. A key date in our calendar to celebrate the challenges, barriers, and opportunities for people with disabilities, this year, in the context of a global pandemic.

  44. Accessible communication - what you can expect from services

    Advice and Information -

    Healthwatch across the country are launching a campaign to make sure you always get your care, your way. Here’s some key information about the accessible communications you should expect from services:

  45. February is LGBTQ+ History Month

    News -

    Find out more about LGBTQ+ History Month including a timeline in changes of legislation and which services are available in Greenwich for the LGBTQ+ community

  46. January 2022 Feedback Report

    Report -

    Find out what the public has been telling us about health and social care during January 2022.

  47. Your Care, Your Way - Campaign information in alternative formats

    News -

    Everyone should be given healthcare information in the way they need it. Read an overview of our campaign and find out more about Your Care, Your Way in British Sign Language and Easy Read.

  48. Lost for words – improving access to healthcare for ethnic minority communities

    Blog -

    People with little or no English struggle at all points of their healthcare journey. Our new research shines a light on barriers and delays to care they often experience and calls for equal access for all.

  49. Accessible Information: Healthwatch England's recommendations

    News -

    Healthwatch England have set out five headline recommendations to help health and care services ensure that people who have communication needs are given their healthcare information in the way they need it.