1. Seven pieces of information that you should expect to receive after being diagnosed with dementia

    Advice and Information -

    Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.

  2. Annual Report 2019-2020

    Report -

    Our Annual Report for the year 2019-2020- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21.

  3. Insight on COVID-19: Support for vulnerable children

    Report -

    This briefing focuses on the recent experiences of vulnerable children and their families when accessing health and social care services during the Covid-19 pandemic.

  4. Young Carers Awareness Day Report

    Report -

    On Young Carer’s Awareness day, we visited a secondary school in Greenwich to speak to pupils who are also carers. We discussed their health concerns and how young
    people can influence the design and delivery of services that affect them.

  5. COVID-19 and Care homes: Lockdown 2

    News -

    We will be holding two virtual meetings to hear your thoughts, experiences, and what changes you’d like to see with care homes as we enter winter.

  6. Learning disability nurses ease the anxiety around hospital visits

    News -

    Being in hospital can be a stressful and anxious time for anyone, especially if you are staying for an operation.

  7. Help improve Dermatology services for patients in Greenwich

    News -

    The CCG is working with patients to improve the experience of Dermatology services across Greenwich, Bexley and Lewisham. 

  8. How to access adult social care in Greenwich

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  9. COVID-19: Updated guidance on visiting a care home

    News -

    Find out what you need to know about visiting a care home.

  10. We are speaking with Home Care and Extra Care service users

    Advice and Information -

    We are working with the Royal Borough of Greenwich to get service users involved in their care choices.

  11. Enter and View Report: Timecourt Residential care home

    Report -

    Read and download the Enter & View report for Timecourt Residential care home in New Charlton.

  12. Greenwich care company rated as 'inadequate'

    News -

    The CQC inspection rating for Brisen Care Company is 'inadequate'.

  13. Enter & View Report: Riverlee care home

    Report -

    Read and download the full report and response from the provider of Riverlee care home.

  14. How to stay well this winter

    Advice and Information -

    Tips to help you stay well this winter and get the care you need.

  15. What did we hear in October 2022? What action was taken by providers?

    Report -

    Find out what we heard from service users in October and what action has been taken by providers to address concerns.

  16. Paid Opportunity for ethnic minority adult carers- Get involved with our upcoming project!

    News -

    We will soon be starting a new project on the experiences of accessing services, information and support for carers from an ethnic minority background and we need your help!

  17. Carers UK - unpaid carers in England and Wales providing care worth £162 billion a year

    News -

    New findings from Carers UK and University of Sheffield's Centre for Care look at how much the contributions of unpaid carers would cost the social care system, if the hours were provided by paid care workers.

  18. Brook House Residential and Nursing Home Follow-up Report

    Report -

    In June 2022 Healthwatch Greenwich visited Brook House Residential and Nursing Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  19. Charlton Park Care Home Follow-up Report

    Report -

    In March 2022 Healthwatch Greenwich visited Brook House Residential and Nursing Home. Our authorised representative conducted an announced visit in March 2023 to follow up on the recommendation of the report.

  20. Shining a Spotlight on Care Homes: Healthwatch Greenwich's Reflective Review.

    Report -

    After completing our current round of Enter and View visits, we took a moment to reflect and review some of the insights and themes to come from them.

  21. Time Court Residential and Nursing Home Follow-up Report

    Report -

    In August 2022 Healthwatch Greenwich visited Brook House Residential and Nursing Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  22. Riverlee Residential and Nursing home follow-up report

    Report -

    In April 2022 Healthwatch Greenwich visited Riverlee Residential and Nursing Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  23. CQC publishes reports on Oxleas NHS Foundation Trust’s acute wards and psychiatric intensive care units

    News -

    CQC publishes reports on Oxleas NHS Foundation Trust’s acute wards and psychiatric intensive care units

  24. What have we been up to in May? An update on our outreach and engagement work

    Blog -

    April brought a wave of fresh talent and skills to Healthwatch Greenwich's team.

  25. What did we hear in June 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  26. What did we hear in July 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  27. Ava’s experience: “She needs help to walk down the road, how can that be too much to ask…”

    News -

    An elderly woman, Ava, once active and independent, now finds herself lonely and neglected due to a lack of proper mobility assistance and care, with her son's concerns being ignored. Read with providers' response.

  28. What did we hear in October 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  29. Athena’s Experience: “I felt abandoned.”

    News -

    Athena, a single mom with a special needs son, felt abandoned by healthcare and social services during a difficult time.

  30. What did we hear in November 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  31. Maternity care for asylum-seeking and migrant women in south east London

    Report -

    Read Healthwatch Greenwich's latest report providing insights into maternity care challenges for migrant and asylum-seeking women in South East London.

  32. Caring for the Carers: Carers Experience of Reablement Services

    Report -

    Healthwatch Greenwich's latest study to understand the experience of the reablement service from a carer’s perspective.

  33. Experiences of Black and ethnic minority carers

    Report -

    Read Healthwatch Greenwich's latest report providing insight into the challenges carers within Black and ethnic minority communities face in navigating their roles and accessing support.

  34. An update from Lewisham and Greenwich NHS Trust

    News -

    An important update regarding the services available at Lewisham and Greenwich NHS Trust during lockdown.

  35. COVID-19 information

    Advice and Information -

    Read the latest advice and information from NHS England and Public Health England about the Coronavirus.

  36. COVID-19 has disproportionately affected Black and Asian people according to latest PHE report

    News -

    Share your story to help services learn and improve from the experiences of Greenwich residents from Black, Asian, and Minority Ethnic backgrounds during COVID-19.

  37. An important message from Lewisham and Greenwich NHS Trust

    News -

    Lewisham and Greenwich NHS Trust is running a campaign to let local people know about the measures the Trust is taking to keep patients safe when they come to Queen Elizabeth Hospital, University Hospital Lewisham or community sites.

  38. COVID-19 Second Phase Response: What have NHS services been told?

    News -

    NHS England and NHS Improvement (NHSE&I) have written to NHS services about the second phase of the response to COVID-19.

  39. Local resident back roller-skating just two weeks after ICU Covid-19 treatment “I cannot describe in words how amazing the staff at University Hospital Lewisham are.”

    Blog -

    Local resident Clayton Jean-Charles has been getting back to his hobby of roller-skating in Greenwich park – with this footage taken just two weeks after Clayton was discharged from University Hospital Lewisham.

  40. How to get an NHS dentist appointment in Royal Greenwich

    Advice and Information -

    Find more information about how to find a dentist near you.

  41. How is coronavirus affecting you?

    News -

    We want to know how your experience of services in Greenwich is being affected during the COVID-19 pandemic.

  42. What We’re Doing to Help

    News -

    In the light of the current national emergency we are changing how we work, and what we do.

  43. Update on Circle MSK Services During the Coronavirus Pandemic

    Advice and Information -

    Please see the following information from Circle MSK:

  44. The Oaks Care Home 2020 report

    Report -

    In February 2018, Healthwatch Greenwich conducted an Enter and View at The Oaks Care Home. In January 2020, we used our power of Enter and View to revisit the care home.

  45. Black Lives Matter digital listening event summary

    Report -

    In light of the known impact of Covid-19 on Black, Asian and Minority Ethnic(BAME) communties, and our solidarity with the Black Lives Matter movement, in July we held a digital listening event.

  46. Urgent Request from Public Services Committee - Help with Finding Witness for Oral Evidence Session

    News -

    The House of Lords would like to hear from people age 16-66 with complex care needs, long-term health conditions and disabilities about their experience of services during coronavirus, and how they think services could be improved going forward.

  47. COVID-19 Recovery. What local residents are telling us

    Report -

    As lockdown has relaxed over the summer, we talked to local voluntary groups to hear how the Covid-19 pandemic has affected the way Greenwich residents are accessing and experiencing health and care services.