1. Patients and public need urgent reassurance on NHS winter crisis and recovery

    News -

    Healthwatch England is concerned that coverage in recent days showing the NHS at breaking point will exacerbate already-low public confidence that people can get urgent and emergency care when they need it most.

  2. What did we hear in December 2022? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  3. CQC publishes reports on Lewisham and Greenwich NHS Trust

    News -

    The Care Quality Commission (CQC) has published two reports for Lewisham and Greenwich NHS Trust following a recent inspection in December.

  4. What did we hear in January 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  5. The Experience of Outpatients

    Report -

    During October – November 2022, 946 people completed our survey on their experience of the Outpatient services provided by Lewisham and Greenwich NHS Trust.

  6. Help shape a new community Ear, Nose and Throat (ENT) community service

    News -

    Help shape a new community Ear, Nose and Throat (ENT) community service. This webinar invitation is for patients across south east London.

  7. What did we hear in February 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  8. BMA announces dates for new 96-hour walkout by junior doctors in England after Government failure to make any credible offer in talks

    News -

    A 96-hour walkout will take place for shifts starting between 06:59 on Tuesday 11 April and 06:59 on Saturday 15 April 2023. 

  9. London Ambulance Service: Experiences of Greenwich residents in 2022

    Report -

    Last year, we spoke to you about your experience of the London Ambulance Service (LAS) to understand what is working well, what could be improved, and how LAS could better contribute to life in London.

  10. Junior Doctor Strike action: 11-15 April 2023

    News -

    This week (10-15th April) will see strike action by junior doctors over several days from 11th-15th. Find out how this may affect services in Greenwich.

  11. What did we hear in March 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  12. Improving healthcare for the LGBT+ community- take part in the Lewisham and Greenwich NHS survey

    News -

    If you have attended an appointment at University Hospital Lewisham, Queen Elizabeth Hospital in Woolwich, or used our community services in Lewisham in the last 12 months, Lewisham and Greenwich NHS Trust want to hear from you.

  13. What did we hear in April 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  14. What did we hear in May 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  15. Junior Doctors’ strike, 13 – 18 July and Consultants’ strike, 20 – 21 July

    News -

    Back-to-back strikes by junior doctors and consultants are likely to increase pressure on hospitals across South East London. Here's how to get the help you need!

  16. More admin staff needed to help tackle GP access issues

    News -

    National GP patient survey sees a further fall in satisfaction, especially regarding making appointments. Read with Healthwatch England response.

  17. Integrated Care Partnership meets on 24th July

    News -

    The Integrated Care Partnership is a broad alliance of leaders from partner organisations across the South-East London Integrated Care System.

  18. What did we hear in June 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  19. When patient voices go unheard

    Blog -

    The key to addressing this challenge lies in recognising the importance of patient and family voices and actively incorporating them into the fabric of health and care decision-making, writes Healthwatch Greenwich CEO Joy Beishon.

  20. Cancellations of NHS care are having serious impacts on two-thirds of patients

    News -

    Healthwatch England's new research highlights that pressures in the NHS have serious consequences on people's lives and widen health inequalities.

  21. The hidden wait for cancer care

    News -

    Healthwatch England's research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral.

  22. Paul’s experience: “I just feel lost in the system.”

    News -

    Paul visited his GP and was referred to Circle MSK for evaluation of his foot condition, but his treatment was delayed and complicated due to missing X-ray results and uncooperative staff, leaving him feeling lost and frustrated in the system.

  23. Junior Doctors’ strike, 11 – 15 August and Consultants’ strike, 24 – 25 August

    News -

    Five-day strikes by junior doctors, followed by two-day strikes by consultants, are likely to increase pressure on hospitals across South East London Here's how to get the help you need!

  24. Recent inspection rates Eltham Palace Surgery ‘inadequate’ for safety of patients

    News -

    The Care Quality Commission (CQC), the independent regulator of Health and Social Care in England, carried out its inspection of Eltham Palace Surgery in May, concluding the service was ‘performing badly’.

  25. What did we hear in July 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  26. ICS strategy development webinar for local people and VCSE

    Advice and Information -

    ICS strategy development webinars for local people and people working in the voluntary, community and social enterprise sector.

  27. Consultants and junior doctors to go on strike from October 2

    News -

    A three-day strike by consultants and junior doctors are likely to increase pressure on hospitals across South East London Here's how to get the help you need!

  28. What did we hear in August 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  29. Join the national healthcare conversation: Take part in inpatient survey to shape a better future with £40 thank you voucher

    Advice and Information -

    Care Quality Commission (CQC) seeks patient input to develop crucial national survey. Here's how you can participate!

  30. Care Quality Commission (CQC) 2022 adult inpatient survey at Lewisham and Greenwich NHS Trust

    News -

    Find out how Lewisham and Greenwich NHS Trust performed in the latest Adult Inpatient Survey of 2022.

  31. Launch of public consultation on specialist cancer services for children living in south London and south east

    News -

    Have your say on the proposed future location of specialist cancer services for children living in south London and most of south east England

  32. Have your say on Musculoskeletal services in Greenwich

    Advice and Information -

    Have you used Musculoskeletal (MSK) services in Greenwich? Join the next public forum and share your experiences.

  33. "Healthwatch Greenwich has taught me about the importance of giving people a voice": Volunteer Jocelyn

    Blog -

    Healthwatch Greenwich volunteer Jocelyn Foxworth reflects on a transformative summer of volunteering.

  34. Yasmin’ Experience: “I felt desperate, I got out of bed, walked out of the ward, and left the hospital in my pyjamas."

    News -

    Yasmin, a patient at the Emergency Department of Queen Elizabeth Hospital, opens up about her unpleasant experience at the hospital.

  35. What did we hear in September 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  36. How can you provide better care to diabetes patients?

    Advice and Information -

    Four areas where you can improve support for people diagnosed with diabetes.

  37. What did we hear in October 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  38. NHS urged to do more to help patients leave hospital safely

    News -

    Healthwatch England new research reveals worrying problems with hospital discharge arrangements. Many people told us they are not given the right support or information when being discharged from hospital. Read their experiences and our calls to action.

  39. Our response to the news that Government has reached an agreement with medical unions in England

    News -

    Responding to the news that Government has reached an agreement with medical unions in England, which if accepted, could end consultant strikes, Joy Beishon, Chief Executive of Healthwatch Greenwich said:

  40. Athena’s Experience: “I felt abandoned.”

    News -

    Athena, a single mom with a special needs son, felt abandoned by healthcare and social services during a difficult time.

  41. Doctors go on four-days strike this week

    News -

    A four-day strike by doctors is likely to increase pressure on hospitals across South East London Here's how to get the help you need!

  42. Government and unions urged to find resolution to strike action

    News -

    Five organisations representing NHS leaders and patients join forces regarding on-going industrial action in the NHS.

  43. What did we hear in November 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.