1. Annual Report 2019-2020

    Report -

    Our Annual Report for the year 2019-2020- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21.

  2. Insight on COVID-19: Support for vulnerable children

    Report -

    This briefing focuses on the recent experiences of vulnerable children and their families when accessing health and social care services during the Covid-19 pandemic.

  3. Healthwatch Greenwich Autistic spectrum condition (ASC) report

    Report -

    Following feedback from autistic people and their families/carers, Healthwatch Greenwich conducted a study into autistic spectrum condition (ASC) specialist services for children and young people.

  4. Wellbeing support for parents of children with SEND

    Blog -

    Greenwich Parent Participation Advisory Group in Partnership with Royal Borough of Greenwich and Bromley, Lewisham and Greenwich Mind deliver 15-week wellbeing programme for parents of children and young people with SEND

  5. Learning disability nurses ease the anxiety around hospital visits

    News -

    Being in hospital can be a stressful and anxious time for anyone, especially if you are staying for an operation.

  6. Easy read information about the bowel cancer screening programme

    Advice and Information -

    These Easy Read guides tell you more about the cancer screening programme and what to do if you think you have any symptoms.

  7. What is the sunflower lanyard?

    Blog -

    The sunflower lanyard is a globally recognised symbol for non-visible disabilities, also known as hidden disabilities or invisible disabilities.

  8. Where to go for Autism support in Greenwich

    Advice and Information -

    Find out which Royal Greenwich organisations provide advice, information and support to anyone caring for or living with Autism Spectrum Disorder (ASD).

  9. Experiences of being in hospital for people with a learning disability and autistic people

    Blog -

    A new CQC report looks what people with a learning disability and autistic people experience when they need physical health care and treatment in hospital.

  10. Children & Young people and Autism: a video series for families

    Advice and Information -

    A new series of videos to provide information, strategies and support for families with autism is now available on the Greenwich Community Directory website.

  11. Hello from Kiki – Healthwatch Greenwich Engagement Manager

    Blog -

    Wow, March was an incredibly busy month for us at Healthwatch Greenwich! Find out how we engaged with communities through a variety of events and activities.

  12. Athena’s Experience: “I felt abandoned.”

    News -

    Athena, a single mom with a special needs son, felt abandoned by healthcare and social services during a difficult time.

  13. What did we hear in November 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  14. “We just want what’s best for our daughter."

    News -

    A family worries about their daughter's care at a supported accommodation because they don't get enough information and feel left out of decisions.

  15. What did we hear in January/February 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  16. Paul’s Experience: “We’ve lost trust in the hospital, they failed Becky”

    News -

    A father shares how negligence from hospital staff led to a traumatic experience for his daughter Becky and their family

  17. Fayola’s Experience: “I need help, Minika needs help, but no one is helping us.”

    News -

    Fayola's plea for help goes unanswered as her daughter falls ill due to lack of heating, leading to months of hospitalisation without support.

  18. What did we hear in March 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  19. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  20. The NHS Long Term Plan Engagement Programme 2019

    Report -

    As part of the NHS Long Term Plan Healthwatch Greenwich were asked to gather local people's experiences and views on what the NHS can do to help them and their communities stay well and to make the support available better

  21. COVID-19 information

    Advice and Information -

    Read the latest advice and information from NHS England and Public Health England about the Coronavirus.

  22. COVID-19 has disproportionately affected Black and Asian people according to latest PHE report

    News -

    Share your story to help services learn and improve from the experiences of Greenwich residents from Black, Asian, and Minority Ethnic backgrounds during COVID-19.

  23. Healthwtch Greenwich 2018 follow up report into the Nepalese Community and Access to Health Care

    Report -

    In 2018, we re-visited our 2014 report regarding the issues experienced by members of the Nepalese community when accessing health services in Greenwich, in order to see how service providers responded to our 2014 recommendations.

  24. Black Lives Matter digital listening event summary

    Report -

    In light of the known impact of Covid-19 on Black, Asian and Minority Ethnic(BAME) communties, and our solidarity with the Black Lives Matter movement, in July we held a digital listening event.

  25. Urgent Request from Public Services Committee - Help with Finding Witness for Oral Evidence Session

    News -

    The House of Lords would like to hear from people age 16-66 with complex care needs, long-term health conditions and disabilities about their experience of services during coronavirus, and how they think services could be improved going forward.

  26. Celebrating Black History Month 2020

    News -

    Healthwatch Greenwich is hosting a series of free online events with art, panel discussions, interviews, and crafts, to celebrate Black History Month.

  27. CQC: COVID-19 is magnifying inequalities and “risks turning fault lines into chasms”

    News -

    Focus now must be on shaping a health and care system that delivers for everyone

  28. Black History Month: Improving health and wellbeing for black women in Greenwich

    Blog -

    Healthwatch Greenwich (HWG) is hosting a digital event with local community leaders to debate health inequality and find ways to improve overall health and wellbeing for black women in Royal Borough of Greenwich.

  29. Healthwatch Greenwich BAME Advisory Group

    News -

    In November we held our first Black Asian, and Minority Ethnic (BAME) Advisory group meeting in which we agreed upon which of the service provider commitments the group would prioritise in monitoring.

  30. Digital Inclusion Report by Healthwatch Bexley

    Report -

    The lockdown imposed from March 2020 brought with it some radical changes to how people are able to access health and care services.

  31. Health Inequalities event summary

    News -

    Recording, presentations and notes from our Health Inequalities event on 25 May 2021

  32. Ethnic health inequalities and the NHS

    Report -

    Report by the Kings Fund on the commitments made by the NHS to deliver health equity by working with the people whose health is not keeping pace with the rest of the population.

  33. Hear from our volunteers: Digital Communications Volunteer

    Blog -

    Freya's experience volunteering at Healthwatch as a Digital Communications Volunteer.

  34. Hear from our staff: Communications and Signposting Officer

    Blog -

    Hear from our Communications and Signposting Officer about what it's like working at Healthwatch Greenwich

  35. People living in the poorest areas waiting longer for hospital treatment

    News -

    The King’s Fund and Healthwatch England jointly call for urgent action to address hospital waiting lists and improve patients’ experience of delays to treatment

  36. Healthwatch Greenwich support International Day of People with Disabilities 2021

    Blog -

    December 3rd marks International Day of People with Disabilities. A key date in our calendar to celebrate the challenges, barriers, and opportunities for people with disabilities, this year, in the context of a global pandemic.

  37. Accessible communication - what you can expect from services

    Advice and Information -

    Healthwatch across the country are launching a campaign to make sure you always get your care, your way. Here’s some key information about the accessible communications you should expect from services:

  38. February is LGBTQ+ History Month

    News -

    Find out more about LGBTQ+ History Month including a timeline in changes of legislation and which services are available in Greenwich for the LGBTQ+ community

  39. January 2022 Feedback Report

    Report -

    Find out what the public has been telling us about health and social care during January 2022.

  40. Your Care, Your Way - Campaign information in alternative formats

    News -

    Everyone should be given healthcare information in the way they need it. Read an overview of our campaign and find out more about Your Care, Your Way in British Sign Language and Easy Read.

  41. Lost for words – improving access to healthcare for ethnic minority communities

    Blog -

    People with little or no English struggle at all points of their healthcare journey. Our new research shines a light on barriers and delays to care they often experience and calls for equal access for all.

  42. Accessible Information: Healthwatch England's recommendations

    News -

    Healthwatch England have set out five headline recommendations to help health and care services ensure that people who have communication needs are given their healthcare information in the way they need it.

  43. "More action needed to improve care" for people with a learning disability, mental ill health and autism, says CQC

    Blog -

    The Care Quality Commission has found that "not enough progress has been made to address their recommendations in the 2020 ‘Out of sight – who cares?’ restraint, segregation, and seclusion review".

  44. What medical support are you entitled to if you’re new to the UK?

    News -

    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

  45. We need to focus on inequalities to address NHS waiting list

    News -

    The current hospital backlog has had a huge impact on many patients waiting for treatment. But if you are a woman, on a low income or from an ethnic minority background, you are more likely to have a worse experience of waiting for care.

  46. May 2022 Feedback report

    Report -

    Find out what the public has been telling us about health and social care during May 2022.

  47. Download Easy Read leaflets about vaccinations

    Advice and Information -

    Translated Easy Read leaflets are now available on Covid vaccinations.

  48. What did we hear in June 2022?

    Report -

    Read and download our June 2022 Feedback report and response from LGT.