1. Where can I get Dementia support in Greenwich?

    Advice and Information -

    Find out which Royal Greenwich organisations provide advice, information and support to anyone caring for people living with dementia.

  2. March 2021 Feedback Report

    Report -

    Find out what the public has been telling us about health and social care during March 2021, including the issues people have faced accessing digital services.

  3. Hear from our volunteers: Freya’s story

    Blog -

    Freya is a Psychology Masters student at the University of Greenwich with a keen interest in making local services better for the people who use them.

  4. Learning disability nurses ease the anxiety around hospital visits

    News -

    Being in hospital can be a stressful and anxious time for anyone, especially if you are staying for an operation.

  5. Social Care reform: your questions answered

    Blog -

    Read more about the upcoming changes to social care reform and what they mean for you.

  6. Looking for advice on the cost of living?

    Advice and Information -

    The Mayor of London has created a new cost of living hub.

  7. What did we hear in August 2022?

    Report -

    From GP services to Queen Elizabeth hospital, find out what you told us about health and social care in Greenwich.

  8. Where to get help with the rising cost of living

    Advice and Information -

    Find out where to get help and support for the rising cost of living in Greenwich.

  9. I'm worried about my drug or alcohol use - where can I get support?

    Advice and Information -

    Find out where to get help if you're worried about your use of drugs or alcohol.

  10. How to stay well this winter

    Advice and Information -

    Tips to help you stay well this winter and get the care you need.

  11. What did we hear in October 2022? What action was taken by providers?

    Report -

    Find out what we heard from service users in October and what action has been taken by providers to address concerns.

  12. Where to find warm spaces in Greenwich

    Advice and Information -

    Find out more about the Royal Borough of Greenwich handy 'warm space' search tool.

  13. Joint Emergency Team (JET) Report with provider's response

    Report -

    Find out what we heard from JET service users' carers and relatives.

  14. Patients and public need urgent reassurance on NHS winter crisis and recovery

    News -

    Healthwatch England is concerned that coverage in recent days showing the NHS at breaking point will exacerbate already-low public confidence that people can get urgent and emergency care when they need it most.

  15. Ashgreen House Follow-up Report

    Report -

    In February 2022 Healthwatch Greenwich visited Ashgreen House Care Home for an Enter and View. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  16. Meadows House Residential and Nursing Home Follow-up report

    Report -

    In August 2022 Healthwatch Greenwich visited Meadows House Residential and Nursing Home. Our authorised representative re-visited in February 2023 to follow up on 2022 recommendations.

  17. Westcombe Park Residential and Nursing Home follow-up report

    Report -

    In August 2022 Healthwatch Greenwich visited Westcombe Park Residential and Nursing Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  18. Paid Opportunity for ethnic minority adult carers- Get involved with our upcoming project!

    News -

    We will soon be starting a new project on the experiences of accessing services, information and support for carers from an ethnic minority background and we need your help!

  19. Young People Contraceptive Use: Knowledge and Awareness of LARCs

    Report -

    We worked with young people (16-18) in Greenwich to understand their views and experience of long-acting reversible contraception (LARC) and find out why uptake continues to remain low among this age group.

  20. Carers UK - unpaid carers in England and Wales providing care worth £162 billion a year

    News -

    New findings from Carers UK and University of Sheffield's Centre for Care look at how much the contributions of unpaid carers would cost the social care system, if the hours were provided by paid care workers.

  21. Brook House Residential and Nursing Home Follow-up Report

    Report -

    In June 2022 Healthwatch Greenwich visited Brook House Residential and Nursing Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  22. Charlton Park Care Home Follow-up Report

    Report -

    In March 2022 Healthwatch Greenwich visited Brook House Residential and Nursing Home. Our authorised representative conducted an announced visit in March 2023 to follow up on the recommendation of the report.

  23. Shining a Spotlight on Care Homes: Healthwatch Greenwich's Reflective Review.

    Report -

    After completing our current round of Enter and View visits, we took a moment to reflect and review some of the insights and themes to come from them.

  24. Riverlee Residential and Nursing home follow-up report

    Report -

    In April 2022 Healthwatch Greenwich visited Riverlee Residential and Nursing Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  25. Cullum Welch Court Care Home Follow-up Report

    Report -

    In April 2022 Healthwatch Greenwich visited Cullum Welch Court Care Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  26. New funding available to help improve local children and young people's health

    News -

    Are you a charity, community group or not-for-profit local organisation in Greenwich? The Southeast London ICB is offering grants of up to £2,000 to help improve local children and young people’s health.

  27. Would you like to help shape maternity services in Greenwich?

    News -

    South East London Integrated Care System (SEL ICS) is restarting the Greenwich Maternity Voices Partnership and is looking for a new service user Chair who has recently experienced maternity services.

  28. What did we hear in May 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  29. Exciting opportunities to get involved in health and care work

    Advice and Information -

    SEL ICS offers the opportunity to actively participate and contribute to the development of health and care services in South East London.

  30. Teen co-researchers tackle youth contraceptive knowledge gap

    Blog -

    Oluwatoyosi Disu, a 17-year-old co-researcher, shares her experience of being part of the project, interviewing friends and peers on their contraceptive knowledge.

  31. Co-produced LARC study sheds light on young people's knowledge and attitudes in Greenwich Borough, praises stakeholder

    News -

    Sarah Crossman, Live Well Programme Lead at Greenwich Health, said co-produced LARC research gave both expected and new perspectives on young people’s attitudes towards contraception.

  32. The Power of Co-Production

    Blog -

    In this blog post, Jahan Foster, Social Care Researcher at Healthwatch Greenwich, reflects on the successful co-production project completed with young people, which explored their contraceptive knowledge and awareness.

  33. Junior Doctors’ strike, 13 – 18 July and Consultants’ strike, 20 – 21 July

    News -

    Back-to-back strikes by junior doctors and consultants are likely to increase pressure on hospitals across South East London. Here's how to get the help you need!

  34. More admin staff needed to help tackle GP access issues

    News -

    National GP patient survey sees a further fall in satisfaction, especially regarding making appointments. Read with Healthwatch England response.

  35. Integrated Care Partnership meets on 24th July

    News -

    The Integrated Care Partnership is a broad alliance of leaders from partner organisations across the South-East London Integrated Care System.

  36. 'I became acutely aware of the challenges faced by underrepresented communities': Healthwatch Greenwich volunteer Dylan

    Blog -

    Our volunteer, Dylan Heller, describes her time volunteering with HWG as an 'immensely transformative experience,' which supported her personal growth and development while also teaching her the importance of empathy and active listening.

  37. What did we hear in June 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  38. When patient voices go unheard

    Blog -

    The key to addressing this challenge lies in recognising the importance of patient and family voices and actively incorporating them into the fabric of health and care decision-making, writes Healthwatch Greenwich CEO Joy Beishon.

  39. Cancellations of NHS care are having serious impacts on two-thirds of patients

    News -

    Healthwatch England's new research highlights that pressures in the NHS have serious consequences on people's lives and widen health inequalities.

  40. The hidden wait for cancer care

    News -

    Healthwatch England's research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral.

  41. Paul’s experience: “I just feel lost in the system.”

    News -

    Paul visited his GP and was referred to Circle MSK for evaluation of his foot condition, but his treatment was delayed and complicated due to missing X-ray results and uncooperative staff, leaving him feeling lost and frustrated in the system.

  42. Junior Doctors’ strike, 11 – 15 August and Consultants’ strike, 24 – 25 August

    News -

    Five-day strikes by junior doctors, followed by two-day strikes by consultants, are likely to increase pressure on hospitals across South East London Here's how to get the help you need!

  43. Recent inspection rates Eltham Palace Surgery ‘inadequate’ for safety of patients

    News -

    The Care Quality Commission (CQC), the independent regulator of Health and Social Care in England, carried out its inspection of Eltham Palace Surgery in May, concluding the service was ‘performing badly’.

  44. Empowering Nepali elderly women: A vibrant community group bridges gaps in healthcare access and communication

    Blog -

    This South Asian Heritage Month, Healthwatch Greenwich celebrates an inspirational story of a small Nepalese community group that teaches, trains, and empowers Nepali elderly women. Our Communication Officer, Chandan visits ‘Feel Better’ event.

  45. What did we hear in July 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  46. Ava’s experience: “She needs help to walk down the road, how can that be too much to ask…”

    News -

    An elderly woman, Ava, once active and independent, now finds herself lonely and neglected due to a lack of proper mobility assistance and care, with her son's concerns being ignored. Read with providers' response.

  47. Christopher’s experience: “I work and I look after my wife... I had to leave my wife alone for almost for a whole day”

    News -

    Christopher's family, dealing with disabilities, faced delivery woes from NRS Healthcare, leading to lost wages and personal strain. Read with provider's response.

  48. Third of people in England lack confidence they can access critical NHS services

    News -

    Our new research shows worryingly low public confidence in being able to access NHS services. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care.