1. An important message from Lewisham and Greenwich NHS Trust

    News -

    Lewisham and Greenwich NHS Trust is running a campaign to let local people know about the measures the Trust is taking to keep patients safe when they come to Queen Elizabeth Hospital, University Hospital Lewisham or community sites.

  2. Healthwatch responds to Lewisham and Greenwich NHS Trust’s Care Quality Commission inspection rating of ‘Requires Improvement.’

    News -

    Despite significant improvement in some areas, Lewisham and Greenwich Trust has received ‘requires improvement’ in their latest assessment from the Care Quality Commission (CQC.).

  3. How to get an NHS dentist appointment in Royal Greenwich

    Advice and Information -

    Find more information about how to find a dentist near you.

  4. How is coronavirus affecting you?

    News -

    We want to know how your experience of services in Greenwich is being affected during the COVID-19 pandemic.

  5. Update on Circle MSK Services During the Coronavirus Pandemic

    Advice and Information -

    Please see the following information from Circle MSK:

  6. Circle Musculoskeletal Service Report 2018

    Report -

    We have been working with Greenwich CCG, Royal Borough of Greenwich and Circle MSK in order to monitor the implementation and delivery of the new Circle MSK contract.

  7. Mobile cancer service launched in Greenwich

    News -

    Cancer patients at Lewisham and Greenwich NHS Trust can now get essential blood tests and other procedures needed before chemotherapy, from a mobile cancer service.

  8. Join the Healthwatch South-East London Patient Group

    News -

    We’re looking to appoint up to three new members, residents of the Royal Borough of Greenwich, to sit on our Healthwatch South-East London Patient Group.

  9. More face-to-face GP appointments to be offered to those who need it in Royal Greenwich

    News -

    NHS England has issued new guidance to GP practices across the country on facilitating more face-to-face appointments for patients.

  10. Changes to visiting rules at Lewisham and Greenwich NHS Trust

    News -

    From Friday 28 May, visiting restrictions at Lewisham and Greenwich NHS Trust are changing in line with national guidance.

  11. Important updates to maternity services in Greenwich

    News -

    Find out about the current changes to maternity services in Lewisham and Greenwich.

  12. Today marks a pivotal moment for the NHS

    News -

    A total of 42 new Integrated Care Systems (ICS) come into force today

  13. Our CEO reacts to the Government's Plan for Patients

    News -

    The Government announced its 'Plan for Patients', a programme to help the NHS and care system.

  14. Our National Director responds to NHS strikes

    Response -

    Members of the Royal College of Nursing (RCN) will take industrial action on 15 and 20 December across England, Wales, and Northern Ireland. Read our response.

  15. New funding to speed up hospital discharge

    News -

    The NHS will buy thousands of extra beds in care homes and other settings to help discharge more patients to free up hospital beds. Our national director Louise Ansari responds.

  16. Strike action - what you need to know in Greenwich

    Advice and Information -

    Find out more about NHS strikes.

  17. NHS tells patients to seek emergency care as needed during latest strike action

    News -

    Read the latest NHS advice on strike action.

  18. Help shape a new community Ear, Nose and Throat (ENT) community service

    News -

    Help shape a new community Ear, Nose and Throat (ENT) community service. This webinar invitation is for patients across south east London.

  19. Junior doctors and dental trainees to take strike action

    News -

    The South-East London Integrated Care System (SEL ICS) reports that junior doctors and dental trainees will be taking strike action from Monday 13th - Wednesday 15th March.

  20. BMA announces dates for new 96-hour walkout by junior doctors in England after Government failure to make any credible offer in talks

    News -

    A 96-hour walkout will take place for shifts starting between 06:59 on Tuesday 11 April and 06:59 on Saturday 15 April 2023. 

  21. NHS prescription charges to increase from 1 April

    Advice and Information -

    NHS prescription charges to increase by 3.2% from 1 April

  22. Women eligible for lower HRT prescription costs from 1 April

    Advice and Information -

    In a long-awaited move, the Department of Health and Social Care (DHSC) has announced that HRT costs will be capped at around £20 a year through a new prescription prepayment certificate (PPC) being launched on 1 April.

  23. Update on Clover Health Centre

    Advice and Information -

    The Clover Health Centre at Equitable House Woolwich will be closing at the end of September 2023. The South East London ICB will be contacting patients individually to support them to register with a new GP before the surgery closes.

  24. Healthwatch Greenwich - Unlocking the Power of User Testing for Oxleas Children's Integrated Therapies Website

    Blog -

    Every parent wants the best for their child, especially when it comes to their health and well-being. However, the journey to find the right resources and support can be a challenging one.

  25. Launch of public consultation on specialist cancer services for children living in south London and south east

    News -

    Have your say on the proposed future location of specialist cancer services for children living in south London and most of south east England

  26. Anna’s Experience: "You’ll have to start the referral process all over again.”

    News -

    Anna's battle with a musculoskeletal condition is worsened by missed appointments, delays, and a lack of support, leaving her in pain and feeling neglected.

  27. Our response to the news that Government has reached an agreement with medical unions in England

    News -

    Responding to the news that Government has reached an agreement with medical unions in England, which if accepted, could end consultant strikes, Joy Beishon, Chief Executive of Healthwatch Greenwich said:

  28. Can I access my GP records online?

    News -

    From 31 October 2023, GP surgeries gave patients online access to their new health record entries. Find out what information is in your record and how to access it.

  29. Doctors go on four-days strike this week

    News -

    A four-day strike by doctors is likely to increase pressure on hospitals across South East London Here's how to get the help you need!

  30. Over 10,000 NHS pharmacies begin treating people for common conditions

    News -

    Patients in England will be able to get treatment for seven common conditions at their high street pharmacy from today without needing to see a GP, as part of a major transformation in the way the NHS delivers care.

  31. Sickle cell patients in south London to benefit from national £1.5M technology investment

    News -

    Children, young people, and adults in South London suffering from sickle cell disease will soon benefit from better care closer to where they live, following the announcement of a national £1.5M investment in 25 red blood cell exchange devices.

  32. Doctors go on five-days strike from 24 February

    News -

    A five-day strike by doctors is likely to increase pressure on hospitals across South East London Here's how to get the help you need!

  33. NHS to roll out ‘Martha’s Rule’

    News -

    The head of the NHS on 21st February announced the rollout of ‘Martha’s Rule’ in hospitals across England from April, enabling patients and families to seek an urgent review if their condition deteriorates.

  34. What can the Pharmacy First scheme do for me?

    Advice and Information -

    The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP. Find out everything you need to know.

  35. What the new dental recovery plan means for you

    Advice and Information -

    Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need.

  36. Healthwatch England calls attention to public attitudes toward pharmacy services and challenges facing Pharmacy First rollout

    News -

    Healthwatch England's report titled Pharmacy: What People Want published on 30 April explores people's experiences and attitudes towards pharmacy services in England and identifies approaches that healthcare leaders and the wider sector can take to improve services.

  37. Government announces plan to give patients a choice of where they get out of hospital care

    News -

    On 15 May, the government announced that from Autumn, it will test out its patient choice expansion plan in new areas across the country to give patients a choice of where they receive out-of-hospital care.

  38. How is the Synnovis cyber attack affecting services in south east London?

    News -

    On Monday 3 June, Synnovis, a provider of lab services, was the victim of a ransomware cyber attack. This is having significant impact on the delivery of services at Guy’s and St Thomas’, King’s College Hospital NHS Foundation Trusts and primary care service users in Bexley, Greenwich, Lewisham, Bromley, Southwark and Lambeth.

  39. Update on Synnovis cyber attack

    News -

    Services across south east London continue to be affected following the ransomware cyber-attack on Synnovis earlier this week. NHS organisations across London continue to work in partnership to manage patient care.

  40. Doctors to go on a six-day strike from Thursday 27 June

    News -

    Doctors will be on a six-day strike from Thursday 27 June. This is likely to increase pressure on hospitals across south east London.

  41. Update on Synnovis cyber attack and where to get support with your questions

    News -

    On Monday 3 June, Synnovis, a pathology laboratory which processes blood tests on behalf of a number of NHS organisations, primarily in South East London, was the victim of a cyber attack. NHS England has been made aware that a cyber criminal group published data on Friday 21 June which they are claiming belongs to Synnovis and was stolen as part of this attack.

  42. Disruption to GP services following global IT outage

    News -

    The NHS is aware of a global IT outage and an issue with EMIS, an appointment and patient record system which is causing disruption in the majority of GP practices.

  43. Update on Global IT Outage and impact on GP services

    News -

    The NHS announces that systems are now back online following the global IT outage on Friday, 19 July. Patients are advised to attend appointments as normal unless told otherwise by their GP practice.

  44. What is a physician associate and what do they do?

    Advice and Information -

    With the NHS planning to employ more physician associates, find out what care they can offer you and how their role differs from that of doctors.

  45. GP collective action-what does this mean and how does this affect access to GP services?

    News -

    On Thursday, 1 August, the British Medical Association announced that GP's in England have voted in favour of taking part in collective action in protest of limited funding increases for the 2024/5 GP services contract. Find out more about accessing GP services during the collective action.