1. Enter and View Report: Puddingstone Grange

    Report -

    Read and download the full report for Puddingstone Grange home in Plumstead.

  2. Enter & View Report: Riverlee care home

    Report -

    Read and download the full report and response from the provider of Riverlee care home.

  3. Ashgreen House Follow-up Report

    Report -

    In February 2022 Healthwatch Greenwich visited Ashgreen House Care Home for an Enter and View. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  4. Meadows House Residential and Nursing Home Follow-up report

    Report -

    In August 2022 Healthwatch Greenwich visited Meadows House Residential and Nursing Home. Our authorised representative re-visited in February 2023 to follow up on 2022 recommendations.

  5. Westcombe Park Residential and Nursing Home follow-up report

    Report -

    In August 2022 Healthwatch Greenwich visited Westcombe Park Residential and Nursing Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  6. What did we hear in March 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  7. Brook House Residential and Nursing Home Follow-up Report

    Report -

    In June 2022 Healthwatch Greenwich visited Brook House Residential and Nursing Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  8. Charlton Park Care Home Follow-up Report

    Report -

    In March 2022 Healthwatch Greenwich visited Brook House Residential and Nursing Home. Our authorised representative conducted an announced visit in March 2023 to follow up on the recommendation of the report.

  9. Shining a Spotlight on Care Homes: Healthwatch Greenwich's Reflective Review.

    Report -

    After completing our current round of Enter and View visits, we took a moment to reflect and review some of the insights and themes to come from them.

  10. Time Court Residential and Nursing Home Follow-up Report

    Report -

    In August 2022 Healthwatch Greenwich visited Brook House Residential and Nursing Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  11. Riverlee Residential and Nursing home follow-up report

    Report -

    In April 2022 Healthwatch Greenwich visited Riverlee Residential and Nursing Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  12. Cullum Welch Court Care Home Follow-up Report

    Report -

    In April 2022 Healthwatch Greenwich visited Cullum Welch Court Care Home. Our authorised representative conducted an announced visit in February 2023 to follow up on the recommendation of the report.

  13. What did we hear in April 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  14. What have we been up to in May? An update on our outreach and engagement work

    Blog -

    April brought a wave of fresh talent and skills to Healthwatch Greenwich's team.

  15. What did we hear in November 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  16. “We just want what’s best for our daughter."

    News -

    A family worries about their daughter's care at a supported accommodation because they don't get enough information and feel left out of decisions.

  17. What did we hear in December 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  18. Enter and View Report: 167 Lodge Hill

    Report -

    Read and download the full report at the end of this page.

  19. Enter and View Report: 169 Lodge Hill

    Report -

    Read and download the full report at the end of this page.

  20. What did we hear in January/February 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  21. Enter and View Report: Kemsing Road Respite Service

    Report -

    Read and download the full report at the end of this page.

  22. Fayola’s Experience: “I need help, Minika needs help, but no one is helping us.”

    News -

    Fayola's plea for help goes unanswered as her daughter falls ill due to lack of heating, leading to months of hospitalisation without support.

  23. Enter and View Report: 101 Royal Hill

    Report -

    Read and download the full report at the end of this page.

  24. What did we hear in March 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  25. Enter and View Report: 58 the Village

    Report -

    Read and download the full report at the end of this page.

  26. Enter and View Report: 1a Webb Road

    Report -

    Read and download the full report at the end of this page.

  27. Enter and View Report: Samuel Close 1

    Report -

    Read and download the full report at the end of this page.

  28. What did we hear in July and August 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  29. Enter and View Report: 1a Erindale Care Home

    Report -

    Read and download the full report at the end of this page.

  30. Enter and View Report: 88 Montbelle Road

    Report -

    Read and download the full report at the end of this page.

  31. Enter and View Report: Samuel Close 3

    Report -

    Read and download the full report at the end of this page.

  32. Enter and View Report: 30a Charlton Road

    Report -

    Read and download the full report at the end of this page.

  33. Enter and View Report: Samuel Close 2

    Report -

    Read and download the full report at the end of this page.

  34. What did we hear in September 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  35. Insight on COVID-19: Support for vulnerable children

    Report -

    This briefing focuses on the recent experiences of vulnerable children and their families when accessing health and social care services during the Covid-19 pandemic.

  36. Healthwatch Greenwich Autistic spectrum condition (ASC) report

    Report -

    Following feedback from autistic people and their families/carers, Healthwatch Greenwich conducted a study into autistic spectrum condition (ASC) specialist services for children and young people.

  37. Wellbeing support for parents of children with SEND

    Blog -

    Greenwich Parent Participation Advisory Group in Partnership with Royal Borough of Greenwich and Bromley, Lewisham and Greenwich Mind deliver 15-week wellbeing programme for parents of children and young people with SEND

  38. Learning disability nurses ease the anxiety around hospital visits

    News -

    Being in hospital can be a stressful and anxious time for anyone, especially if you are staying for an operation.

  39. Easy read information about the bowel cancer screening programme

    Advice and Information -

    These Easy Read guides tell you more about the cancer screening programme and what to do if you think you have any symptoms.

  40. What is the sunflower lanyard?

    Blog -

    The sunflower lanyard is a globally recognised symbol for non-visible disabilities, also known as hidden disabilities or invisible disabilities.

  41. Where to go for Autism support in Greenwich

    Advice and Information -

    Find out which Royal Greenwich organisations provide advice, information and support to anyone caring for or living with Autism Spectrum Disorder (ASD).

  42. Experiences of being in hospital for people with a learning disability and autistic people

    Blog -

    A new CQC report looks what people with a learning disability and autistic people experience when they need physical health care and treatment in hospital.

  43. Children & Young people and Autism: a video series for families

    Advice and Information -

    A new series of videos to provide information, strategies and support for families with autism is now available on the Greenwich Community Directory website.

  44. Hello from Kiki – Healthwatch Greenwich Engagement Manager

    Blog -

    Wow, March was an incredibly busy month for us at Healthwatch Greenwich! Find out how we engaged with communities through a variety of events and activities.

  45. Athena’s Experience: “I felt abandoned.”

    News -

    Athena, a single mom with a special needs son, felt abandoned by healthcare and social services during a difficult time.

  46. Paul’s Experience: “We’ve lost trust in the hospital, they failed Becky”

    News -

    A father shares how negligence from hospital staff led to a traumatic experience for his daughter Becky and their family