1. Dentistry: new patient premium kicks off today

    Response -

    As part of the dental recovery plan, dental practices will benefit from extra cash for taking on new NHS patients from today, Friday 1 March, to improve access. Read our response.

  2. Healthwatch Greenwich Stakeholders’ Perception Survey 2023

    Report -

    Read and download the full report at the end of this page.

  3. Our response to the increase in dental charges

    Response -

    Read our response to the increase in fees for NHS dental care.

  4. What did we hear in March 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  5. Enter and View Report: 58 the Village

    Report -

    Read and download the full report at the end of this page.

  6. Raising Awareness of Women’s Cancer Screening

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    On Women’s Day, we were in General Gordon Square with a focus on promoting women’s health screening. Using a combination of strategies in a community setting, including face-to-face interaction (short, informal conversations), incentives (freebies), and information resources (leaflets), Healthwatch Greenwich promoted, encouraged, and reassured women about breast and cervical screening.
    Among the women we spoke to, awareness gaps were evident, particularly among recently migrated women. For others, trust in healthcare providers and systems is a key driver, with positive experiences encouraging future attendance. In addition, their children were a motivating factor for some. Negative experiences with GPs and hospitals (even when unrelated to screening) reduced the likelihood of women attending screening appointments. Some expressed fear of discomfort or pain, reducing motivation to take up screening opportunities, and women with mobility challenges faced physical barriers in accessing screening.

  7. What did we hear in April 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  8. Experiences of Black and ethnic minority carers

    Report -

    Read Healthwatch Greenwich's latest report providing insight into the challenges carers within Black and ethnic minority communities face in navigating their roles and accessing support.

  9. Community-driven solutions: a co-production approach to improving mental wellbeing

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    Read Healthwatch Greenwich's latest report exploring mental wellbeing experiences within local Greenwich communities and strategies to improve access to mental wellbeing support.

  10. Healthwatch England calls attention to public attitudes toward pharmacy services and challenges facing Pharmacy First rollout

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    Healthwatch England's report titled Pharmacy: What People Want published on 30 April explores people's experiences and attitudes towards pharmacy services in England and identifies approaches that healthcare leaders and the wider sector can take to improve services.

  11. What did we hear in May 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  12. Whooping cough cases are on the rise-how can you protect your baby?

    Advice and Information -

    With rising cases of whooping cough in England, the NHS is encouraging expecting mothers to get the whooping cough vaccine to protect their babies.

  13. Government announces plan to give patients a choice of where they get out of hospital care

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    On 15 May, the government announced that from Autumn, it will test out its patient choice expansion plan in new areas across the country to give patients a choice of where they receive out-of-hospital care.

  14. Carers and services come together to learn about how they can better support people living with dementia.

    News -

    On Friday 17 May, Healthwatch Greenwich and our team of volunteers joined in the Dementia Action Week event organised by the Royal Borough of Greenwich at Eltham Library to speak with carers of people living with dementia.

  15. South East London Suicide Bereavement Service

    Advice and Information -

    If you have lost someone to suicide, the South East London Suicide Bereavement Service is here for you. They work with people across the boroughs of Bexley, Bromley, Greenwich, Lambeth, Lewisham, and Southwark, including children and young people who feel that they would benefit from their service.

  16. Work with us

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  17. Where can I go to get help for insect bites and stings?

    Advice and Information -

    Insect bites or stings are not usually serious and get better in a few days. But sometimes they can become infected or cause a serious allergic reaction. Using NHS guidelines, we have provided some advice and information on where to get help for infected bites and stings.

  18. How is the Synnovis cyber attack affecting services in south east London?

    News -

    On Monday 3 June, Synnovis, a provider of lab services, was the victim of a ransomware cyber attack. This is having significant impact on the delivery of services at Guy’s and St Thomas’, King’s College Hospital NHS Foundation Trusts and primary care service users in Bexley, Greenwich, Lewisham, Bromley, Southwark and Lambeth.

  19. What did we hear from local residents attending the Greenwich and Bexley Community Hospice tea and talk session?

    News -

    On Wednesday 5 June, Healthwatch Greenwich joined 15 local residents at a tea and coffee afternoon at Greenwich and Bexley Community Hospice to learn about their experiences of health and social care services.

  20. Update on Synnovis cyber attack

    News -

    Services across south east London continue to be affected following the ransomware cyber-attack on Synnovis earlier this week. NHS organisations across London continue to work in partnership to manage patient care.

  21. What did we hear in June 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  22. Enter and View Report: 1a Webb Road

    Report -

    Read and download the full report at the end of this page.

  23. Healthwatch Greenwich wins Employer Impact Award

    News -

    On Thursday 6 June, Healthwatch Greenwich was awarded the Employer Impact Award at the Greenwich Employability Awards. The awards were created to celebrate the exceptional impact and contributions of students from the University of Greenwich and external partners.

  24. Doctors to go on a six-day strike from Thursday 27 June

    News -

    Doctors will be on a six-day strike from Thursday 27 June. This is likely to increase pressure on hospitals across south east London.

  25. Update on Synnovis cyber attack and where to get support with your questions

    News -

    On Monday 3 June, Synnovis, a pathology laboratory which processes blood tests on behalf of a number of NHS organisations, primarily in South East London, was the victim of a cyber attack. NHS England has been made aware that a cyber criminal group published data on Friday 21 June which they are claiming belongs to Synnovis and was stolen as part of this attack.

  26. Dance for Dementia Taster Classes

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  27. Aaliyah’s Experience: “I was seen but I was not heard”

    News -

    Aaliyah shares how not being listened to by her doctor left her feeling ignored, overlooked, and worried that she'd not received optimal care.

  28. Healthwatch Greenwich Annual Report 2023-24

    Report -

    Our Annual Report for the year 2023-2024. How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2024-2025.

  29. "Joining Healthwatch Greenwich as a volunteer has been a new and enjoyable experience. The reason why I decided to volunteer was to help support my local community and better understand the issues that our communities face"

    Blog -

    Mia Mikala Ofori, an outreach volunteer at Healthwatch Greenwich, shares her journey with making a difference in her local community and growing her confidence while working with our team.

  30. Annual GP Patient Survey-Healthwatch England Response

    Response -

    On Thursday 12 July, NHS England published their annual GP Patient Survey. Read Healthwatch England's response.

  31. NHS to rollout new multiple sclerosis jab cutting treatment time in hospital by over 90%

    News -

    Patients with multiple sclerosis are to benefit from a new 10-minute injection on the NHS that can help slow the progression of disability while cutting their treatment time in hospital.

  32. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  33. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  34. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  35. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  36. Terms & conditions

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    These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately.

  37. Accessibility

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    We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs.

  38. Events

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    Take a look at our upcoming events or check out our selection of health and care awareness events you can support.

  39. Advice and information

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    Find out how we can help you access the support you need to live well.

  40. Volunteers Week

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  41. Cookies

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    We use cookies on our website to make your experience as easy and simple as possible.

  42. Privacy

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    This Privacy Policy sets out the data processing practices carried out by this Healthwatch website. If you have any requests concerning your personal information or any queries with regard to these practices, please contact us.