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In January 2020, Healthwatch Greenwich used our power of Enter and View to visit Weybourne Care Home. -
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In February 2018, Healthwatch Greenwich conducted an Enter and View at Puddingstone Grange Care Home. In January 2020, we used our power of Enter and View to revisit the care home. -
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In November 2017, Healthwatch Greenwich conducted an Enter and View at Brook House care centre. In January 2020, we used our power of Enter and View to revisit the care home. -
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In May 2018, Healthwatch Greenwich conducted an Enter and View at Riverlee Care Home. In January 2020, we used our power of Enter and View to revisit the care home. -
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In November 2017, Healthwatch Greenwich conducted an Enter and View at Ashgreen House care home. In January 2020, we used our power of Enter and View to revisit the care home. . -
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This escalation report is regarding concerns raised by service users, who have been unable to contact the branch surgery at Eltham Medical Practise by phone. -
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In January 2018, Healthwatch Greenwich conducted an Enter and View at Meadows House Care Home. In January 2020, we used our power of Enter and View to revisit the care home. -
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In May 2018, Healthwatch Greenwich conducted an Enter and View at Time Court Residential + nursing home. In January 2020, we used our power of Enter and View to revisit the care home. -
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In May 2018, Healthwatch Greenwich conducted an Enter and View at Westcombe Park nursing home. In January 2020, we used our power of Enter and View to revisit the care home. -
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This escalation report is regarding the security issues experienced at Charlon Park Care home by members of Healthwatch Greenwich Enter & View representatives. -
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In November 2017, Healthwatch Greenwich conducted an Enter and View at Charlton Park care home. In January 2020, we used our power of Enter and View to revisit the care home. -
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In February 2018, Healthwatch Greenwich conducted an Enter and View at The Oaks Care Home. In January 2020, we used our power of Enter and View to revisit the care home.
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On Young Carer’s Awareness day, we visited a secondary school in Greenwich to speak to pupils who are also carers. We discussed their health concerns and how young
people can influence the design and delivery of services that affect them. -
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We investigated the breadth and level of information available to patients on GP websites and how easy it is to navigate websites to find information. -
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This briefing focuses on the recent experiences of vulnerable children and their families when accessing health and social care services during the Covid-19 pandemic.
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In 2018, we published a preliminary report on Child and Adolescent Mental Health Services (CAMHS) in Greenwich. This report builds on our earlier work and follows up on how our recommendations have been addressed. -
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Our Annual Report for the year 2019-2020- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21. -
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Meeting notes and agenda for the Healthwatch Greenwich PPG meeting July 2020. -
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Minutes for the Healthwatch Greenwich board meetings 2020 -
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Anyone who is dissatisfied with any aspect of the service received by Healthwatch Greenwich can make a complaint under Healthwatch Greenwich complaints policy. -
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In light of the known impact of Covid-19 on Black, Asian and Minority Ethnic(BAME) communties, and our solidarity with the Black Lives Matter movement, in July we held a digital listening event. -
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In January and February 2020, we carried out a series of visits to Residential Care Homes in Greenwich to ascertain the quality of life, experience and views of residents. -
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As lockdown has relaxed over the summer, we talked to local voluntary groups to hear how the Covid-19 pandemic has affected the way Greenwich residents are accessing and experiencing health and care services. -
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Following our GP website audit in April 2020, we spoke to PPG leads in Greenwich in order to:map the range of ways PPGs operate; understand where they are working well, & why, and describe the challenges faced by PPGs in the wake of the pandemic. -
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From the 1 April 2020, the six (Bexley, Bromley, Greenwich, Lambeth, Lewisham and Southwark) Clinical Commissioning Groups (CCGs) in South East London (SEL), all merged to form a new CCG at the regional level. -
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As a result of the COVID-19 pandemic, COVID-19 specific data sharing for GP practices across South East London is being established. -
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Healthwatch England has asked all local Healthwatch to seek the views of their residents and service users on the impact of COVID-19.