-
Report -
As part of the NHS Long Term Plan Healthwatch Greenwich were asked to gather local people's experiences and views on what the NHS can do to help them and their communities stay well and to make the support available better -
Report -
Our Annual Report for the year 2019-2020- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21. -
Report -
We investigated the breadth and level of information available to patients on GP websites and how easy it is to navigate websites to find information. -
Report -
This escalation report is regarding concerns raised by service users, who have been unable to contact the branch surgery at Eltham Medical Practise by phone. -
Report -
April saw the launch of the General Medical Council’s public consultation on changes to patient feedback requirements for re-validation. Healthwatch Greenwich were asked to take part. -
Report -
In 2018, we re-visited our 2014 report regarding the issues experienced by members of the Nepalese community when accessing health services in Greenwich, in order to see how service providers responded to our 2014 recommendations. -
Report -
We have been working with Greenwich CCG, Royal Borough of Greenwich and Circle MSK in order to monitor the implementation and delivery of the new Circle MSK contract. -
Report -
This report follows up our 2017 report and incorporates the findings of three key pieces of work we’ve undertaken over the last year. -
Report -
Our Annual Report for the year 2018-2019- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21. -
Report -
Our Annual Report for the year 2017-18- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2018-19. -
Report -
Our Annual Report for the year 2016-17- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2017-18. -
Report -
Our Annual Report for the year 2015-16- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2016-17.. -
Report -
Our Annual Report for the year 2014-15- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2015-16.. -
Report -
Our Annual Report for the year 2013-14- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2014-15.. -
Report -
Over the last year, we have been in contact with many people who have struggled to access their local GP practice, often as a result of not having the right kind of documentation to be able to register. -
Report -
In June 2017, Healthwatch Greenwich used our power of Enter and View to visit Abbey Wood Surgery. -
Report -
In June 2018, Healthwatch Greenwich used our power of Enter and View to visit All Saints Medical Centre. -
Report -
In January 2018, Healthwatch Greenwich used our power of Enter and View to visit Bannockburn Surgery -
Report -
In June 2018, Healthwatch Greenwich used our power of Enter and View to visit Basildon Road Surgery. -
Report -
In December 2017, Healthwatch Greenwich used our power of Enter and View to visit Blackheath Standard Practice. -
Report -
In May 2018, Healthwatch Greenwich used our power of Enter and View to visit Briset Corner Surgery. -
Report -
In December 2017, Healthwatch Greenwich used our power of Enter and View to visit Conway Plumstead and Welling Surgeries. -
Report -
In July 2018, Healthwatch Greenwich used our power of Enter and View to visit the Passey Place branch of Eltham Medical Practice. -
Report -
In July 2018, Healthwatch Greenwich used our power of Enter and View to visit the Well Hall Road branch of Eltham Medical Practice -
Report -
In January 2016, Healthwatch Greenwich used our power of Enter and View to visit Eltham Palace Surgery. -
Report -
In January 2016, Healthwatch Greenwich conducted an Enter and View at Eltham Palace Surgery. In August 2018, we used our power of Enter and View to revisit the Surgery. -
Report -
In February 2016, Healthwatch Greenwich used our power of Enter and View to visit Ferryview Health Centre. -
Report -
In February 2016, Healthwatch Greenwich conducted an Enter and View at Ferryview Health Centre. In July 2018, we used our power of Enter and View to revisit the Surgery. -
Report -
In January 2018, Healthwatch Greenwich used our power of Enter and View to visit St Marks and Nightingale Surgeries. -
Report -
In May 2018, Healthwatch Greenwich used our power of Enter and View to visit New Eltham Medical Practice, Thaxted Road branch. -
Report -
In May 2018, Healthwatch Greenwich used our power of Enter and View to visit New Eltham Medical Practice, Blackfen Road branch. -
Report -
Meeting notes and agenda for the Healthwatch Greenwich PPG meeting July 2020. -
Report -
In June 2017, Healthwatch Greenwich used our power of Enter and View to visit Vanbrugh Group Practice. -
Report -
In June 2017, Healthwatch Greenwich used our power of Enter and View to visit Trinity Medical Centre. -
Report -
As lockdown has relaxed over the summer, we talked to local voluntary groups to hear how the Covid-19 pandemic has affected the way Greenwich residents are accessing and experiencing health and care services. -
Report -
Following our GP website audit in April 2020, we spoke to PPG leads in Greenwich in order to:map the range of ways PPGs operate; understand where they are working well, & why, and describe the challenges faced by PPGs in the wake of the pandemic. -
Report -
As a result of the COVID-19 pandemic, COVID-19 specific data sharing for GP practices across South East London is being established. -
Report -
Latest Healthwatch research shows Othat tens of thousands of people struggled to contact or see their doctor during the first year of the pandemic. Find out more in their new report. -
Report -
Find out what the public has been telling us about health and social care during April 2021, including the issues people have faced getting the COVID-19 vaccine -
Report -
Find out what the public has been telling us about health and social care during May 2021, including the issues people have faced accessing GP services. -
Report -
The move to more digitally-led healthcare has worked well for some but excluded others over the past year. This report by Healthwatch England explores how people have been excluded and what needs to happen to get the care they need. -
Report -
Find out what the public has been telling us about health and social care during October 2021. -
Report -
Find out what the public has been telling us about health and social care during November 2021. -
Report -
Find out what the public has been telling us about health and social care during December 2021. -
Report -
We called all GP surgeries in Greenwich to find out their average telephone waiting times -
Report -
Find out what the public has been telling us about health and social care during January 2022. -
Report -
Service users often depend on contacting GP practices by telephone. The quality of a practice’s telephone system will impact overall patient experience and how they feel about the quality and access to care offered. -
Report -
Read and download our full report. -
Report -
Find out what the public has been telling us about health and social care during April 2022 and read the response from the provider. -
Report -
Read and download our June 2022 Feedback report and response from LGT.