1. Our year in review: south east London Healthwatch Annual Summary

    Report -

    See how your feedback helped us work to improve health and social care services in south east London over the past year, and what our key priorities will be for 2021-22.

  2. July 2021 feedback report

    Report -

    Find out what the public has been telling us about health and social care during July 2021.

  3. Ethnic health inequalities and the NHS

    Report -

    Report by the Kings Fund on the commitments made by the NHS to deliver health equity by working with the people whose health is not keeping pace with the rest of the population.

  4. August 2021 feedback report

    Report -

    Find out what the public has been telling us about health and social care during August 2021.

  5. Stakeholder Vaccine FAQ: Common questions from the public

    Report -

    The latest COVID-19 vaccines briefing is now available to help answer questions from the public.

  6. September 2021 feedback report

    Report -

    Find out what the public has been telling us about health and social care during September 2021.

  7. October 2021 Feedback Report

    Report -

    Find out what the public has been telling us about health and social care during October 2021.

  8. November 2021 Feedback Report

    Report -

    Find out what the public has been telling us about health and social care during November 2021.

  9. December 2021 Feedback Report

    Report -

    Find out what the public has been telling us about health and social care during December 2021.

  10. Mystery Shopping Report: Greenwich GP surgeries telephone waiting times

    Report -

    We called all GP surgeries in Greenwich to find out their average telephone waiting times

  11. January 2022 Feedback Report

    Report -

    Find out what the public has been telling us about health and social care during January 2022.

  12. Healthwatch Greenwich accessibility policy

    Report -

    Read our accessibility policy.

  13. February 2022 Feedback Report

    Report -

    Find out what the public has been telling us about health and social care during February 2022.

  14. Enter and View Report: Ashgreen House, Woolwich

    Report -

    Read and download the full report at the end of this page.

  15. March 2022 Feedback report

    Report -

    Find out what the public has been telling us about health and social care during March 2022.

  16. What we have been hearing from 2021-22

    Report -

    Find out what we have been hearing from 2021-2022 in this feedback report summary.

  17. GP Mystery Shopping report: recorded messages

    Report -

    Service users often depend on contacting GP practices by telephone. The quality of a practice’s telephone system will impact overall patient experience and how they feel about the quality and access to care offered.

  18. Mystery shopping report: GP registration in Greenwich

    Report -

    Read and download our full report.

  19. Enter and View Report: Charlton Park

    Report -

    Read and download our full Enter & View report on Charlton Park care home

  20. April 2022 Feedback Report

    Report -

    Find out what the public has been telling us about health and social care during April 2022 and read the response from the provider.

  21. Championing what matters to you: Annual Report 2021-22

    Report -

    Our Annual Report for the year 2021-2022. How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2022-23.

  22. May 2022 Feedback report

    Report -

    Find out what the public has been telling us about health and social care during May 2022.

  23. Local Neighbourhood Care Services (LNCS) report: Part 1

    Report -

    Read and download our LNCS report: part 1.

  24. Our policies

    Report -

    Download our policies.

  25. Enter and View report: Cullum Welch Court care home (Morden College)

    Report -

    Read and download the Enter and View report for Cullum Welch Court care home, a Morden college home.

  26. What did we hear in June 2022?

    Report -

    Read and download our June 2022 Feedback report and response from LGT.

  27. Enter and View Report: The Oaks

    Report -

    Read and download the Enter & View report for The Oaks care home in New Eltham.

  28. Enter and View Report: Timecourt Residential care home

    Report -

    Read and download the Enter & View report for Timecourt Residential care home in New Charlton.

  29. What did we hear in July 2022?

    Report -

    Find out what we heard from over 240 service users in July 2022.

  30. Enter & View Report: Westcombe Park

    Report -

    Read and download the full Enter and View report and response from Bupa.

  31. Report: Maternity care at Queen Elizabeth

    Report -

    Differences between community and hospital based maternity care in Greenwich, in collaboration with Lewisham Refugee and Migrant Network.

  32. Enter & View Report: Meadows House care home

    Report -

    Read our full Enter & View report for Meadows House care home and response from Sanctuary Care.

  33. Enter and View report: Weybourne care home

    Report -

    Read and download the full report for Weybourne care home in Abbey Wood.

  34. Enter and View Report: Brook House

    Report -

    Read and download the full Enter and View report for Brook House care home.

  35. What did we hear in August 2022?

    Report -

    From GP services to Queen Elizabeth hospital, find out what you told us about health and social care in Greenwich.

  36. Enter and View Report: Puddingstone Grange

    Report -

    Read and download the full report for Puddingstone Grange home in Plumstead.

  37. What did we hear in September 2022?

    Report -

    From GP services to Queen Elizabeth hospital, find out what you told us about health and social care in Greenwich.

  38. Enter & View Report: Riverlee care home

    Report -

    Read and download the full report and response from the provider of Riverlee care home.

  39. Local Neighbourhood Care Service Report (LNCS): Part 2

    Report -

    Read and download the full Local Neighbourhood Care Service (LNCS) report, Part 2.

  40. Healthwatch Greenwich Board meeting minutes May 2021- September 2023

    Report -

    In this article you can see the notes from all Healthwatch Board meetings that took place from May 2021 - September 2023.

  41. What people in South east London are telling us about health and care

    Report -

    Find out what people have been telling us about their health and care experiences in South east London.

  42. What did we hear in October 2022? What action was taken by providers?

    Report -

    Find out what we heard from service users in October and what action has been taken by providers to address concerns.

  43. Joint Emergency Team (JET) Report with provider's response

    Report -

    Find out what we heard from JET service users' carers and relatives.

  44. What did we hear in November 2022? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  45. “Why Me?”: Women’s views of cervical screening in Greenwich

    Report -

    Find out what we heard from women in Greenwich about cervical screening and download the full report at the end of this article.

  46. What people in South east London are telling us about health and care

    Report -

    Find out what people have been telling us about their health and care experiences in South east London.

  47. Cost of Living Crisis in Greenwich

    Report -

    We surveyed Greenwich residents during December 2022 to understand the effect of the rise in cost of living on people’s health and wellbeing. Find out more and download the full report at the end of this article.

  48. What did we hear in December 2022? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.